2 Replies Latest reply on Feb 6, 2018 11:35 AM by katiep69504069

    unable to open 'photoshop image 13'

    katiep69504069

      Hello!

      All of a sudden today i have a PSD file that won't open in photoshop, and in indesign it just appears black. it is a .psd file, but when i look at the file properties it says it is a "photoshop image 13" file. I am running PSD CS6, and my preferences are all normal, and i have reset them.

      How can i open this file? and prevent this from happening again??

      Thank you