3 Replies Latest reply on Feb 7, 2018 4:36 AM by emmam23546703

    Photoshop CC 'freezes' every 3-10 minutes when using tools

    emmam23546703 Level 1

      Hello,

       

      I really hope someone can help me please?

       

      I've been using Photoshop for years with very few problems, but around 10 days ago I started getting a problem where it seems to 'freeze' (but you can still move the mouse, but nothing responds) every 3-10 minutes or so. It seems random, and the only way I can fix it is by using Alt Tab to change windows and then when I come back to Photoshop it's working again. Or sometimes if you wait long enough, it catches up with itself and starts working again. I am not working on excessively large files and not (to my knowledge) doing anything differently to before.

       

      VIDEO OF PROBLEM (on Flickr) HERE - Photoshop freezing every few minutes | Emma Metcalfe | Flickr

       

      I have tried...

      1. Resetting preferences

      2. Updating drivers

      3. Checking cache levels

      4. Updating Photoshop CC

      5. Trying a different Wacom tablet (same problem)

      6. Using, and not using a USB hub.

       

      My computer is a Microsoft Surface Pro 4, 256 GB, Intel Core i5.

       

      If anyone can shed any light I'd be really grateful.

       

      Thanks,

       

      Emma

       

      System Info from Photoshop -

      Adobe Photoshop Version: 19.1.0 20180116.r.238 2018/01/16: 1153018  x64
      Number of Launches: 14
      Operating System: Windows 10 64-bit
      Version: 10 or greater 10.0.16299.15
      System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
      Physical processor count: 2
      Logical processor count: 4
      Processor speed: 2496 MHz
      Built-in memory: 8117 MB
      Free memory: 1829 MB
      Memory available to Photoshop: 6825 MB
      Memory used by Photoshop: 70 %
      Alias Layers: Disabled.
      Modifier Palette: Enabled.
      Highbeam: Enabled.
      Image tile size: 128K
      Image cache levels: 4
      Font Preview: Medium
      TextComposer: Latin
      Display: 1
      Display Bounds: top=0, left=0, bottom=1824, right=2736
      OpenGL Drawing: Enabled.
      OpenGL Allow Old GPUs: Not Detected.
      OpenGL Drawing Mode: Basic
      OpenGL Allow Normal Mode: True.
      OpenGL Allow Advanced Mode: True.
      AIFCoreInitialized=1
      AIFOGLInitialized=1
      OGLContextCreated=1
      NumGLGPUs=1
      NumCLGPUs=1
      NumNativeGPUs=0
      glgpu[0].GLVersion="4.1"
      glgpu[0].IsIntegratedGLGPU=0
      glgpu[0].GLMemoryMB=1024
      glgpu[0].GLName="Intel(R) HD Graphics 520"
      glgpu[0].GLVendor="Intel"
      glgpu[0].GLVendorID=32902
      glgpu[0].GLDriverVersion="21.20.16.4627"
      glgpu[0].GLRectTextureSize=16384
      glgpu[0].GLRenderer="Intel(R) HD Graphics 520"
      glgpu[0].GLRendererID=6422
      glgpu[0].HasGLNPOTSupport=1
      glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\atgh4627.inf_amd64_1a9e5 2b1bbedf409\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\atgh4627.inf_amd 64_1a9e52b1bbedf409\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\atgh462 7.inf_amd64_1a9e52b1bbedf409\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepositor y\atgh4627.inf_amd64_1a9e52b1bbedf409\igd12umd64.dll"
      glgpu[0].GLDriverDate="20170309000000.000000-000"
      glgpu[0].CanCompileProgramGLSL=1
      glgpu[0].GLFrameBufferOK=1
      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 21.20.16.4627"
      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
      clgpu[0].CLPlatformVersion="2.0 "
      clgpu[0].CLDeviceVersion="2.0 "
      clgpu[0].IsIntegratedCLGPU=1
      clgpu[0].CLMemoryMB=3238
      clgpu[0].CLName="Intel(R) HD Graphics 520"
      clgpu[0].CLVendor="Intel(R) Corporation"
      clgpu[0].CLVendorID=32902
      clgpu[0].CLDriverVersion="21.20.16.4627"
      clgpu[0].CLBandwidth=1.91286e+10
      clgpu[0].CLCompute=161.394
      License Type: Subscription
      Serial number: 96040269749294327126
      GUIDBucket:
      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\
      Temporary file path: C:\Users\Wombat\AppData\Local\Temp\
      Photoshop scratch has async I/O enabled
      Scratch volume(s):
        Startup, 236.2G, 104.8G free
      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\
      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

      Installed components:
         A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
         ACE.dll   ACE 2017/11/22-18:28:12   79.589342   79.589342
         AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146
         AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  
         AdobeOwl.dll   Adobe Owl   5.2.11  
         AdobePDFL.dll   PDFL 2017/10/31-06:12:59   79.250229   79.250229
         AdobePIP.dll   Adobe Product Improvement Program   7.4.1.109.46827  
         AdobeSVGAGM.dll   AdobeSVGAGM   79.588619   79.588619
         AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924
         AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924
         AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924
         adobe_caps.dll   Adobe CAPS   10,0,0,6  
         AGM.dll   AGM 2017/11/22-18:28:12   79.589342   79.589342
         ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  
         AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279
         amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000
         ARE.dll   ARE 2017/11/22-18:28:12   79.589342   79.589342
         AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390
         AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390
         Bib.dll   BIB 2017/11/22-18:28:12   79.589342   79.589342
         BIBUtils.dll   BIBUtils 2017/11/22-18:28:12   79.589342   79.589342
         boost_date_time.dll   photoshopdva   11.1.0  
         boost_filesystem.dll   photoshopdva   11.1.0  
         boost_signals.dll   photoshopdva   11.1.0  
         boost_system.dll   photoshopdva   11.1.0  
         boost_threads.dll   photoshopdva   11.1.0  
         cg.dll   NVIDIA Cg Runtime   3.0.00007  
         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
         CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
         CoolType.dll   CoolType 2017/11/22-18:28:12   79.589342   79.589342
         CRClient.dll   Adobe Crash Reporter Client DLL   1.6.3.0  
         dnssd.dll   Bonjour   3,0,0,2  
         dvaaudiodevice.dll   photoshopdva   11.1.0  
         dvacore.dll   photoshopdva   11.1.0  
         dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
         dvamarshal.dll   photoshopdva   11.1.0  
         dvamediatypes.dll   photoshopdva   11.1.0  
         dvametadata.dll   photoshopdva   11.1.0  
         dvametadataapi.dll   photoshopdva   11.1.0  
         dvametadataui.dll   photoshopdva   11.1.0  
         dvaplayer.dll   photoshopdva   11.1.0  
         dvatransport.dll   photoshopdva   11.1.0  
         dvaui.dll   photoshopdva   11.1.0  
         dvaunittesting.dll   photoshopdva   11.1.0  
         dynamiclink.dll   photoshopdva   11.1.0  
         ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1150526   81.1150526
         icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
         icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
         icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
         igestep30.dll   IGES Reader   9.3.0.113  
         imslib.dll   IMSLib DLL   10.0.0.22  
         JP2KLib.dll   JP2KLib 2017/10/31-01:22:04   79.268591   79.268591
         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
         libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
         libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  
         LogSession.dll   LogSession   7.4.1.109.46827  
         mediacoreif.dll   photoshopdva   11.1.0  
         MPS.dll   MPS 2017/10/31-01:22:04   79.588396   79.588396
         pdfsettings.dll   Adobe PDFSettings   1.04  
         Photoshop.dll   Adobe Photoshop CC 2018   19.1.0  
         Plugin.dll   Adobe Photoshop CC 2018   19.1.0  
         PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.5.0  
         PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.5.0.87  
         PSArt.dll   Adobe Photoshop CC 2018   19.1.0  
         PSCloud.dll                                                   1.0.0.1  
         PSViews.dll   Adobe Photoshop CC 2018   19.1.0  
         SCCore.dll   ScCore 2017/08/31-12:13:14   81.1150526   81.1150526
         SVGRE.dll   SVGRE   79.586793   79.586793
         svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  
         tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  
         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  
         TfFontMgr.dll   FontMgr   9.3.0.113  
         TfKernel.dll   Kernel   9.3.0.113  
         TFKGEOM.dll   Kernel Geom   9.3.0.113  
         TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
         updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1
         VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  
         VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  
         WinRTSupport.dll   Adobe Photoshop Windows RT Support   19.0.0.0  
         WRServices.dll   WRServices Thu June 21 2017 12:26:24   Build 0.22473   0.22473
         wu3d.dll   U3D Writer   9.3.0.113  


      Required plug-ins:

         3D Studio 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         Accented Edges 19.1.0 - from the file “Filter Gallery.8bf”
         Adaptive Wide Angle 19.1.0 - from the file “Adaptive Wide Angle.8bf”
         Angled Strokes 19.1.0 - from the file “Filter Gallery.8bf”
         Average 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Average.8bf”
         Bas Relief 19.1.0 - from the file “Filter Gallery.8bf”
         BMP 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Camera Raw 10.1 - from the file “Camera Raw.8bi”
         Camera Raw Filter 10.1 - from the file “Camera Raw.8bi”
         Chalk && Charcoal 19.1.0 - from the file “Filter Gallery.8bf”
         Charcoal 19.1.0 - from the file “Filter Gallery.8bf”
         Chrome 19.1.0 - from the file “Filter Gallery.8bf”
         Cineon 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Cineon.8bi”
         Clouds 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Clouds.8bf”
         Collada 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         Color Halftone 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Colored Pencil 19.1.0 - from the file “Filter Gallery.8bf”
         CompuServe GIF 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Conté Crayon 19.1.0 - from the file “Filter Gallery.8bf”
         Craquelure 19.1.0 - from the file “Filter Gallery.8bf”
         Crop and Straighten Photos 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “CropPhotosAuto.8li”
         Crop and Straighten Photos Filter 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Crosshatch 19.1.0 - from the file “Filter Gallery.8bf”
         Crystallize 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Cutout 19.1.0 - from the file “Filter Gallery.8bf”
         Dark Strokes 19.1.0 - from the file “Filter Gallery.8bf”
         De-Interlace 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Dicom 19.1.0 - from the file “Dicom.8bi”
         Difference Clouds 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Clouds.8bf”
         Diffuse Glow 19.1.0 - from the file “Filter Gallery.8bf”
         Displace 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Dry Brush 19.1.0 - from the file “Filter Gallery.8bf”
         Eazel Acquire 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “EazelAcquire.8ba”
         Entropy 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         Export Color Lookup Tables 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Export3DLUT.8be”
         Extrude 19.1.0 - from the file “Standard MultiPlugin.8bf”
         FastCore Routines 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “FastCore.8bx”
         Fibers 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Film Grain 19.1.0 - from the file “Filter Gallery.8bf”
         Filter Gallery 19.1.0 - from the file “Filter Gallery.8bf”
         Flash 3D 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         Fresco 19.1.0 - from the file “Filter Gallery.8bf”
         Glass 19.1.0 - from the file “Filter Gallery.8bf”
         Glowing Edges 19.1.0 - from the file “Filter Gallery.8bf”
         Google Earth 4 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         Grain 19.1.0 - from the file “Filter Gallery.8bf”
         Graphic Pen 19.1.0 - from the file “Filter Gallery.8bf”
         Halftone Pattern 19.1.0 - from the file “Filter Gallery.8bf”
         Halide Bottlenecks 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “HalideBottlenecks.8bx”
         HDRMergeUI 19.1.0 - from the file “HDRMergeUI.8bf”
         HSB/HSL 19.1.0 - from the file “Standard MultiPlugin.8bf”
         IFF Format 19.1.0 - from the file “Standard MultiPlugin.8bf”
         IGES 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         Ink Outlines 19.1.0 - from the file “Filter Gallery.8bf”
         JPEG 2000 19.1.0 - from the file “JPEG2000.8bi”
         Kurtosis 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         Lens Blur 19.1.0 - from the file “Lens Blur.8bf”
         Lens Correction 19.1.0 - from the file “Lens Correction.8bf”
         Lens Flare 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Liquify 19.1.0 - from the file “Liquify.8bf”
         Matlab Operation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “ChannelPort.8bf”
         Maximum 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         Mean 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         Measurement Core 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MeasurementCore.8me”
         Median 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         Mezzotint 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Minimum 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         MMXCore Routines 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MMXCore.8bx”
         Mosaic Tiles 19.1.0 - from the file “Filter Gallery.8bf”
         Multiprocessor Support 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MultiProcessor Support.8bx”
         Neon Glow 19.1.0 - from the file “Filter Gallery.8bf”
         Note Paper 19.1.0 - from the file “Filter Gallery.8bf”
         NTSC Colors 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “NTSC Colors.8bf”
         Ocean Ripple 19.1.0 - from the file “Filter Gallery.8bf”
         OpenEXR 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Paint Daubs 19.1.0 - from the file “Filter Gallery.8bf”
         Palette Knife 19.1.0 - from the file “Filter Gallery.8bf”
         Patchwork 19.1.0 - from the file “Filter Gallery.8bf”
         Paths to Illustrator 19.1.0 - from the file “Standard MultiPlugin.8bf”
         PCX 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “PCX.8bi”
         Photocopy 19.1.0 - from the file “Filter Gallery.8bf”
         Photoshop 3D Engine 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Photoshop3DEngine.8bi”
         Photoshop Touch 19.0 - from the file “PSDX.8bi”
         Picture Package Filter 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “ChannelPort.8bf”
         Pinch 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Pixar 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Pixar.8bi”
         Plaster 19.1.0 - from the file “Filter Gallery.8bf”
         Plastic Wrap 19.1.0 - from the file “Filter Gallery.8bf”
         PLY 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         Pointillize 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Polar Coordinates 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Portable Bit Map 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “PBM.8bi”
         Poster Edges 19.1.0 - from the file “Filter Gallery.8bf”
         PRC 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         Radial Blur 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Radiance 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Radiance.8bi”
         Range 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         Render Color Lookup Grid 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Export3DLUT.8be”
         Reticulation 19.1.0 - from the file “Filter Gallery.8bf”
         Ripple 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Rough Pastels 19.1.0 - from the file “Filter Gallery.8bf”
         Save for Web 19.1.0 - from the file “Save for Web.8be”
         ScriptingSupport 19.1.0 - from the file “ScriptingSupport.8li”
         Shake Reduction 19.1.0 - from the file “Shake Reduction.8bf”
         Shear 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Skewness 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         Smart Blur 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Smudge Stick 19.1.0 - from the file “Filter Gallery.8bf”
         Solarize 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Solarize.8bf”
         Spaces 19.1.0 - from the file “Spaces.8li”
         Spatter 19.1.0 - from the file “Filter Gallery.8bf”
         Spherize 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Sponge 19.1.0 - from the file “Filter Gallery.8bf”
         Sprayed Strokes 19.1.0 - from the file “Filter Gallery.8bf”
         Stained Glass 19.1.0 - from the file “Filter Gallery.8bf”
         Stamp 19.1.0 - from the file “Filter Gallery.8bf”
         Standard Deviation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         STL 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         Sumi-e 19.1.0 - from the file “Filter Gallery.8bf”
         Summation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         Targa 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Texturizer 19.1.0 - from the file “Filter Gallery.8bf”
         Tiles 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Torn Edges 19.1.0 - from the file “Filter Gallery.8bf”
         Twirl 19.1.0 - from the file “Standard MultiPlugin.8bf”
         U3D 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         Underpainting 19.1.0 - from the file “Filter Gallery.8bf”
         Vanishing Point 19.1.0 - from the file “VanishingPoint.8bf”
         Variance 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
         Virtual Reality Modeling Language | VRML 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         Water Paper 19.1.0 - from the file “Filter Gallery.8bf”
         Watercolor 19.1.0 - from the file “Filter Gallery.8bf”
         Wave 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Wavefront|OBJ 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
         WIA Support 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “WIASupport.8li”
         Wind 19.1.0 - from the file “Standard MultiPlugin.8bf”
         Wireless Bitmap 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “WBMP.8bi”
         ZigZag 19.1.0 - from the file “Standard MultiPlugin.8bf”

      Optional and third party plug-ins: NONE


      Duplicate and Disabled plug-ins: NONE


      Plug-ins that failed to load: NONE

      Extensions:

         GrutBrushes  1.0.0 - from the file “C:\Users\Wombat\AppData\Roaming\Adobe\CEP\extensions\com.GrutBrushes.SelectorPanel\index .html”
         com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
         com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
         New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”
         Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
         Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”
         Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
         com.GrutBrushes.WebPanel.extension  1.0.0 - from the file “C:\Users\Wombat\AppData\Roaming\Adobe\CEP\extensions\com.GrutBrushes.WebPanel\index.html ”
         Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
         Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

      Installed TWAIN devices: NONE

        • 1. Re: Photoshop CC 'freezes' every 3-10 minutes when using tools
          JJMack Most Valuable Participant

          Display Bounds: top=0, left=0, bottom=1824, right=2736

           

          Are you running your display with a differen number of pixel then it is manufactured with, Or forcing some odd windows scaling  percent onto CC 19.1?

          A display with 2736px by 1824px seems odd to me. I did a searcg

           

          You have a surface pro 4.... I use a wacom tablen with my surface pro 3 2610x1440 display...

           

          All I can say is I have seem some strange thing happen on my Windows 10 machines and I need to reboot at times.

           

          In you info  I see

           

             cg.dll   NVIDIA Cg Runtime   3.0.00007  

             cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

           

          What is the Nvidia stuff?

          1 person found this helpful
          • 2. Re: Photoshop CC 'freezes' every 3-10 minutes when using tools
            emmam23546703 Level 1

            Hi JJMack,

             

            Thanks very much for your response.

             

            Yes, my resolution is 2736px 1824px which is listed as '2736x1824px (Recommended)' in my Microsoft display options window.

             

            In the same window, the default scaling option for 'size of text, apps and other items' is 200%, but I had changed it to 225% as it makes the text easier to read. I will change it back and see if that makes any difference. It has been 225% since I got my Surface Pro in 2016 and have never had this problem before.

             

            Not sure what the cg.dll NVIDIA Cg and cgGL.dll NVIDIA Cg Runtime files are. They are located in the Programme Files/Adobe/Adobe Photoshop CC directory. A quick Google of 'cg.dll' brings up lots of people with Photoshop errors related to missing .dll files, but I don't really understand what they are or what they do I'm afraid.

             

            I did a search for the file names in Windows Explorer and right clicked on them to view their properties. No idea if this helps at all!

             

            snip 1.JPGsnip 2.JPG

             

            Thanks,

             

            Emma

            • 3. Re: Photoshop CC 'freezes' every 3-10 minutes when using tools
              emmam23546703 Level 1

              Here's an update to my original post.

               

              I have just reset my Surface Pro 4 which reinstalled Windows which wiped any non-Windows apps and settings, in order to rule out the problem being caused by other programs etc.

               

              I have just reinstalled Photoshop CC and the problem is still happening.

               

              Updated System Info-

               

              Adobe Photoshop Version: 19.1.0 20180116.r.238 2018/01/16: 1153018  x64
              Number of Launches: 1
              Operating System: Windows 10 64-bit
              Version: 10 or greater 10.0.16299.15
              System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
              Physical processor count: 2
              Logical processor count: 4
              Processor speed: 2496 MHz
              Built-in memory: 8117 MB
              Free memory: 1928 MB
              Memory available to Photoshop: 6835 MB
              Memory used by Photoshop: 70 %
              Alias Layers: Disabled.
              Modifier Palette: Enabled.
              Highbeam: Enabled.
              Image tile size: 128K
              Image cache levels: 4
              Font Preview: Medium
              TextComposer: Latin
              Display: 1
              Display Bounds: top=0, left=0, bottom=1824, right=2736
              OpenGL Drawing: Enabled.
              OpenGL Allow Old GPUs: Not Detected.
              OpenGL Drawing Mode: Advanced
              OpenGL Allow Normal Mode: True.
              OpenGL Allow Advanced Mode: True.
              AIFCoreInitialized=1
              AIFOGLInitialized=1
              OGLContextCreated=1
              NumGLGPUs=1
              NumCLGPUs=1
              NumNativeGPUs=0
              glgpu[0].GLVersion="4.1"
              glgpu[0].IsIntegratedGLGPU=0
              glgpu[0].GLMemoryMB=1024
              glgpu[0].GLName="Intel(R) HD Graphics 520"
              glgpu[0].GLVendor="Intel"
              glgpu[0].GLVendorID=32902
              glgpu[0].GLDriverVersion="21.20.16.4627"
              glgpu[0].GLRectTextureSize=16384
              glgpu[0].GLRenderer="Intel(R) HD Graphics 520"
              glgpu[0].GLRendererID=6422
              glgpu[0].HasGLNPOTSupport=1
              glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\atgh4627.inf_amd64_1a9e5 2b1bbedf409\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\atgh4627.inf_amd 64_1a9e52b1bbedf409\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\atgh462 7.inf_amd64_1a9e52b1bbedf409\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepositor y\atgh4627.inf_amd64_1a9e52b1bbedf409\igd12umd64.dll"
              glgpu[0].GLDriverDate="20170309000000.000000-000"
              glgpu[0].CanCompileProgramGLSL=1
              glgpu[0].GLFrameBufferOK=1
              glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 21.20.16.4627"
              glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
              glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
              glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
              glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
              glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
              glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
              glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
              glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
              clgpu[0].CLPlatformVersion="2.0 "
              clgpu[0].CLDeviceVersion="2.0 "
              clgpu[0].IsIntegratedCLGPU=1
              clgpu[0].CLMemoryMB=3238
              clgpu[0].CLName="Intel(R) HD Graphics 520"
              clgpu[0].CLVendor="Intel(R) Corporation"
              clgpu[0].CLVendorID=32902
              clgpu[0].CLDriverVersion="21.20.16.4627"
              clgpu[0].CLBandwidth=1.55379e+10
              clgpu[0].CLCompute=162.359
              License Type: Subscription
              Serial number: 96040269749294327126
              GUIDBucket:
              Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\
              Temporary file path: C:\Users\ADMINI~1\AppData\Local\Temp\
              Photoshop scratch has async I/O enabled
              Scratch volume(s):
                Startup, 236.2G, 144.0G free
              Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\
              Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

              Installed components:
                A3DLIBS.dll  A3DLIB Dynamic Link Library  9.2.0.112 
                ACE.dll  ACE 2017/11/22-18:28:12  79.589342  79.589342
                AdbePM.dll  PatchMatch 2016/11/03:19:48:57  1.578146  1.578146
                AdobeLinguistic.dll  Adobe Linguisitc Library  10.0.0 
                AdobeOwl.dll  Adobe Owl  5.2.11 
                AdobePDFL.dll  PDFL 2017/10/31-06:12:59  79.250229  79.250229
                AdobePIP.dll  Adobe Product Improvement Program  7.4.1.109.46827 
                AdobeSVGAGM.dll  AdobeSVGAGM  79.588619  79.588619
                AdobeXMP.dll  Adobe XMP Core 2017/07/13-01:06:39  79.160924  79.160924
                AdobeXMPFiles.dll  Adobe XMP Files 2017/07/13-01:06:39  79.160924  79.160924
                AdobeXMPScript.dll  Adobe XMP Script 2017/07/13-01:06:39  79.160924  79.160924
                adobe_caps.dll  Adobe CAPS  10,0,0,6 
                AGM.dll  AGM 2017/11/22-18:28:12  79.589342  79.589342
                ahclient.dll    AdobeHelp Dynamic Link Library  3.0.0.6 
                AIDE.dll  AIDE 2016/05/27-01:08:49  79.574279  79.574279
                amtlib.dll  AMTLib (64 Bit)  10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)  1.000000
                ARE.dll  ARE 2017/11/22-18:28:12  79.589342  79.589342
                AXE8SharedExpat.dll  AXE8SharedExpat 2015/03/13-23:40:54  79.562390  79.562390
                AXEDOMCore.dll  AXEDOMCore 2015/03/13-23:40:54  79.562390  79.562390
                Bib.dll  BIB 2017/11/22-18:28:12  79.589342  79.589342
                BIBUtils.dll  BIBUtils 2017/11/22-18:28:12  79.589342  79.589342
                boost_date_time.dll  photoshopdva  11.1.0 
                boost_filesystem.dll  photoshopdva  11.1.0 
                boost_signals.dll  photoshopdva  11.1.0 
                boost_system.dll  photoshopdva  11.1.0 
                boost_threads.dll  photoshopdva  11.1.0 
                cg.dll  NVIDIA Cg Runtime  3.0.00007 
                cgGL.dll  NVIDIA Cg Runtime  3.0.00007 
                CITThreading.dll  Adobe CITThreading  2.1.0.1  2.1.0.1
                CoolType.dll  CoolType 2017/11/22-18:28:12  79.589342  79.589342
                CRClient.dll  Adobe Crash Reporter Client DLL  1.6.3.0 
                dnssd.dll  Bonjour  3,0,0,2 
                dvaaudiodevice.dll  photoshopdva  11.1.0 
                dvacore.dll  photoshopdva  11.1.0 
                dvacrashhandler.dll  Adobe Audition CC 2017  10.0.0 
                dvamarshal.dll  photoshopdva  11.1.0 
                dvamediatypes.dll  photoshopdva  11.1.0 
                dvametadata.dll  photoshopdva  11.1.0 
                dvametadataapi.dll  photoshopdva  11.1.0 
                dvametadataui.dll  photoshopdva  11.1.0 
                dvaplayer.dll  photoshopdva  11.1.0 
                dvatransport.dll  photoshopdva  11.1.0 
                dvaui.dll  photoshopdva  11.1.0 
                dvaunittesting.dll  photoshopdva  11.1.0 
                dynamiclink.dll  photoshopdva  11.1.0 
                ExtendScript.dll  ExtendScript 2017/08/31-12:13:14  81.1150526  81.1150526
                icucnv40.dll  International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 
                icudt40.dll  International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 
                icuuc40.dll  International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 
                igestep30.dll  IGES Reader  9.3.0.113 
                imslib.dll  IMSLib DLL  10.0.0.22 
                JP2KLib.dll  JP2KLib 2017/10/31-01:22:04  79.268591  79.268591
                libifcoremd.dll  Intel(r) Visual Fortran Compiler  10.0 (Update A) 
                libiomp5md.dll  Intel(R) OpenMP* Runtime Library  5.0 
                libmmd.dll  Intel(R) C/C++/Fortran Compiler  17.0.0 
                LogSession.dll  LogSession  7.4.1.109.46827 
                mediacoreif.dll  photoshopdva  11.1.0 
                MPS.dll  MPS 2017/10/31-01:22:04  79.588396  79.588396
                pdfsettings.dll  Adobe PDFSettings  1.04 
                Photoshop.dll  Adobe Photoshop CC 2018  19.1.0 
                Plugin.dll  Adobe Photoshop CC 2018  19.1.0 
                PlugPlugExternalObject.dll  Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)  8.5.0 
                PlugPlugOwl.dll  Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)  8.5.0.87 
                PSArt.dll  Adobe Photoshop CC 2018  19.1.0 
                PSCloud.dll                                                  1.0.0.1 
                PSViews.dll  Adobe Photoshop CC 2018  19.1.0 
                SCCore.dll  ScCore 2017/08/31-12:13:14  81.1150526  81.1150526
                SVGRE.dll  SVGRE  79.586793  79.586793
                svml_dispmd.dll  Intel(R) C/C++/Fortran Compiler  17.0.0 
                tbb.dll  Intel(R) Threading Building Blocks for Windows  2017, 0, 2017, 0118 
                tbbmalloc.dll  Intel(R) Threading Building Blocks for Windows  2017, 0, 2017, 0118 
                TfFontMgr.dll  FontMgr  9.3.0.113 
                TfKernel.dll  Kernel  9.3.0.113 
                TFKGEOM.dll  Kernel Geom  9.3.0.113 
                TFUGEOM.dll  Adobe, UGeom©  9.3.0.113 
                updaternotifications.dll  Adobe Updater Notifications Library  10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)  10.0.0.1
                VulcanControl.dll  Vulcan Application Control Library  5.3.0.16 
                VulcanMessage5.dll  Vulcan Message Library  5.3.0.16 
                WinRTSupport.dll  Adobe Photoshop Windows RT Support  19.0.0.0 
                WRServices.dll  WRServices Thu June 21 2017 12:26:24  Build 0.22473  0.22473
                wu3d.dll  U3D Writer  9.3.0.113


              Required plug-ins:

                3D Studio 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                Accented Edges 19.1.0 - from the file “Filter Gallery.8bf”
                Adaptive Wide Angle 19.1.0 - from the file “Adaptive Wide Angle.8bf”
                Angled Strokes 19.1.0 - from the file “Filter Gallery.8bf”
                Average 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Average.8bf”
                Bas Relief 19.1.0 - from the file “Filter Gallery.8bf”
                BMP 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Camera Raw 10.1 - from the file “Camera Raw.8bi”
                Camera Raw Filter 10.1 - from the file “Camera Raw.8bi”
                Chalk && Charcoal 19.1.0 - from the file “Filter Gallery.8bf”
                Charcoal 19.1.0 - from the file “Filter Gallery.8bf”
                Chrome 19.1.0 - from the file “Filter Gallery.8bf”
                Cineon 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Cineon.8bi”
                Clouds 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Clouds.8bf”
                Collada 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                Color Halftone 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Colored Pencil 19.1.0 - from the file “Filter Gallery.8bf”
                CompuServe GIF 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Conté Crayon 19.1.0 - from the file “Filter Gallery.8bf”
                Craquelure 19.1.0 - from the file “Filter Gallery.8bf”
                Crop and Straighten Photos 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “CropPhotosAuto.8li”
                Crop and Straighten Photos Filter 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Crosshatch 19.1.0 - from the file “Filter Gallery.8bf”
                Crystallize 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Cutout 19.1.0 - from the file “Filter Gallery.8bf”
                Dark Strokes 19.1.0 - from the file “Filter Gallery.8bf”
                De-Interlace 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Dicom 19.1.0 - from the file “Dicom.8bi”
                Difference Clouds 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Clouds.8bf”
                Diffuse Glow 19.1.0 - from the file “Filter Gallery.8bf”
                Displace 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Dry Brush 19.1.0 - from the file “Filter Gallery.8bf”
                Eazel Acquire 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “EazelAcquire.8ba”
                Entropy 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                Export Color Lookup Tables 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Export3DLUT.8be”
                Extrude 19.1.0 - from the file “Standard MultiPlugin.8bf”
                FastCore Routines 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “FastCore.8bx”
                Fibers 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Film Grain 19.1.0 - from the file “Filter Gallery.8bf”
                Filter Gallery 19.1.0 - from the file “Filter Gallery.8bf”
                Flash 3D 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                Fresco 19.1.0 - from the file “Filter Gallery.8bf”
                Glass 19.1.0 - from the file “Filter Gallery.8bf”
                Glowing Edges 19.1.0 - from the file “Filter Gallery.8bf”
                Google Earth 4 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                Grain 19.1.0 - from the file “Filter Gallery.8bf”
                Graphic Pen 19.1.0 - from the file “Filter Gallery.8bf”
                Halftone Pattern 19.1.0 - from the file “Filter Gallery.8bf”
                Halide Bottlenecks 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “HalideBottlenecks.8bx”
                HDRMergeUI 19.1.0 - from the file “HDRMergeUI.8bf”
                HSB/HSL 19.1.0 - from the file “Standard MultiPlugin.8bf”
                IFF Format 19.1.0 - from the file “Standard MultiPlugin.8bf”
                IGES 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                Ink Outlines 19.1.0 - from the file “Filter Gallery.8bf”
                JPEG 2000 19.1.0 - from the file “JPEG2000.8bi”
                Kurtosis 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                Lens Blur 19.1.0 - from the file “Lens Blur.8bf”
                Lens Correction 19.1.0 - from the file “Lens Correction.8bf”
                Lens Flare 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Liquify 19.1.0 - from the file “Liquify.8bf”
                Matlab Operation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “ChannelPort.8bf”
                Maximum 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                Mean 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                Measurement Core 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MeasurementCore.8me”
                Median 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                Mezzotint 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Minimum 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                MMXCore Routines 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MMXCore.8bx”
                Mosaic Tiles 19.1.0 - from the file “Filter Gallery.8bf”
                Multiprocessor Support 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MultiProcessor Support.8bx”
                Neon Glow 19.1.0 - from the file “Filter Gallery.8bf”
                Note Paper 19.1.0 - from the file “Filter Gallery.8bf”
                NTSC Colors 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “NTSC Colors.8bf”
                Ocean Ripple 19.1.0 - from the file “Filter Gallery.8bf”
                OpenEXR 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Paint Daubs 19.1.0 - from the file “Filter Gallery.8bf”
                Palette Knife 19.1.0 - from the file “Filter Gallery.8bf”
                Patchwork 19.1.0 - from the file “Filter Gallery.8bf”
                Paths to Illustrator 19.1.0 - from the file “Standard MultiPlugin.8bf”
                PCX 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “PCX.8bi”
                Photocopy 19.1.0 - from the file “Filter Gallery.8bf”
                Photoshop 3D Engine 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Photoshop3DEngine.8bi”
                Photoshop Touch 19.0 - from the file “PSDX.8bi”
                Picture Package Filter 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “ChannelPort.8bf”
                Pinch 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Pixar 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Pixar.8bi”
                Plaster 19.1.0 - from the file “Filter Gallery.8bf”
                Plastic Wrap 19.1.0 - from the file “Filter Gallery.8bf”
                PLY 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                Pointillize 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Polar Coordinates 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Portable Bit Map 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “PBM.8bi”
                Poster Edges 19.1.0 - from the file “Filter Gallery.8bf”
                PRC 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                Radial Blur 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Radiance 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Radiance.8bi”
                Range 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                Render Color Lookup Grid 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Export3DLUT.8be”
                Reticulation 19.1.0 - from the file “Filter Gallery.8bf”
                Ripple 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Rough Pastels 19.1.0 - from the file “Filter Gallery.8bf”
                Save for Web 19.1.0 - from the file “Save for Web.8be”
                ScriptingSupport 19.1.0 - from the file “ScriptingSupport.8li”
                Shake Reduction 19.1.0 - from the file “Shake Reduction.8bf”
                Shear 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Skewness 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                Smart Blur 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Smudge Stick 19.1.0 - from the file “Filter Gallery.8bf”
                Solarize 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Solarize.8bf”
                Spaces 19.1.0 - from the file “Spaces.8li”
                Spatter 19.1.0 - from the file “Filter Gallery.8bf”
                Spherize 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Sponge 19.1.0 - from the file “Filter Gallery.8bf”
                Sprayed Strokes 19.1.0 - from the file “Filter Gallery.8bf”
                Stained Glass 19.1.0 - from the file “Filter Gallery.8bf”
                Stamp 19.1.0 - from the file “Filter Gallery.8bf”
                Standard Deviation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                STL 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                Sumi-e 19.1.0 - from the file “Filter Gallery.8bf”
                Summation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                Targa 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Texturizer 19.1.0 - from the file “Filter Gallery.8bf”
                Tiles 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Torn Edges 19.1.0 - from the file “Filter Gallery.8bf”
                Twirl 19.1.0 - from the file “Standard MultiPlugin.8bf”
                U3D 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                Underpainting 19.1.0 - from the file “Filter Gallery.8bf”
                Vanishing Point 19.1.0 - from the file “VanishingPoint.8bf”
                Variance 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
                Virtual Reality Modeling Language | VRML 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                Water Paper 19.1.0 - from the file “Filter Gallery.8bf”
                Watercolor 19.1.0 - from the file “Filter Gallery.8bf”
                Wave 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Wavefront|OBJ 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
                WIA Support 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “WIASupport.8li”
                Wind 19.1.0 - from the file “Standard MultiPlugin.8bf”
                Wireless Bitmap 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “WBMP.8bi”
                ZigZag 19.1.0 - from the file “Standard MultiPlugin.8bf”

              Optional and third party plug-ins: NONE


              Duplicate and Disabled plug-ins: NONE


              Plug-ins that failed to load: NONE

              Extensions:

                com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
                com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”
                New Document  2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”
                Libraries  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”
                Start  2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”
                Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
                Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
                Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

              Installed TWAIN devices: NONE