6 Replies Latest reply on Feb 26, 2018 10:31 AM by davescm

    Photoshop CC (2018) Keeps crashing on Windows 10

    Jade1150

      Photoshop started to crash yesterday and at first it gave me this message

       

      "Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware..."

       

      So I updated Photoshop to the newest version and reset all the preferences, and it started to crash every time I open it up.

       

      I updated my graphic driver a few days ago so I thought maybe rolling back the driver would help, it didn't solve the problem.

      The Driver I have right now is GeForce Game Ready Ver. 390.77 (Most updated)

      and my Graphics card is Geforce GTX 1050Ti

       

      Under my Graphics Processor Settings I tried unchecking "use graphic processor" and it didn't help with the crashes.

      I even tried going back to Photoshop CC 2017 because I never had a problem with it before, but Photoshop would just crash within 10 minutes of opening it up

       

      Is there a way to fix this? I can't open Photoshop at all without it crashing. I really need to get some work done over the so even a temporary fix would be greatly appreciated.

       

      Also, I should probably mention that I have a wacom tablet so maybe that driver could be the problem? (although photoshop still crashes when my tablet is not plugged in)

       

      Thanks in advance!