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This is new for me:
If I add a fillable pdf to my webpage for customers to fill out, is the information going to be secured once it is sent back to me?
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It is is if you send it to a secured web server, running up to date software written by an experienced web programmer. Forget any ideal of emailing it though.
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Thank you for your quick reply; just one more question as I am new to this process... If a customer fills out the PDF what is the best way to transfer the information, lets say to excel or what other application would I use to gather the information?
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Well, it has to get to you securely. Often that goes into a database on the secure server. Otherwise typically you submit an FDF or XFDF file, which you can import to Acrobat to fill the form again. Hard work if you have a lot of submissions.