14 Replies Latest reply on Feb 15, 2018 8:53 PM by jayakrishnaap53766400

    Add Paid/Natural Search to Marketing Channel Report?

    paulc85305160 Level 1

      Hi Everyone!

       

      All of our marketing channels have been defined and the processing rules have been created.

       

      On the Classification Rule Builder, how can Paid/Natural search be setup so that it can be classified with everything else under our marketing channels.

       

      Select Rule TypeEnter Match CriteriaSet ClassificationTo

       

      Thanks!

        • 1. Re: Add Paid/Natural Search to Marketing Channel Report?
          SarahEOwen Level 4

          Hi -

           

          The Paid Search Detection logic is set-up via the Admin tool in Adobe Analytics.

          1. In the top navigation, click Admin > Report Suites to open the Report Suite Manager.
          2. Select the report suite you are making the Marketing Channel Rules for
          3. Click Edit Settings > General > Paid Search Detection.
          4. On the Paid Search Detection page, you will need to fill out the "Classify a Search Engine / Keyword as a paid search" section (see screen shot below). I usually leave Search Engine as "Any" and for the Query string I use the "contains" and enter the value of the tracking code that is specific to paid search (i.e. the portion of the CID= value that is specific for paid search)

              5. Click Add. And that's it!

           

          Once you have the Paid Search Detection logic set up, the Natural Search Detection is also done. This is because Adobe knows that if a search referrer was not a paid search referrer, it must be a natural search referrer.

           

          This article by Brent Dykes does a fantastic job of explaining how to set up Marketing Channel rules: Refresher on Adobe Analytics' Marketing Channels Reports: Part III | Adobe Blog 

           

          And this Adobe Help article does a nice job of explaining stuff too: Frequently Asked Questions and Examples

           

          Hopefully this helps!

          Sarah

          • 2. Re: Add Paid/Natural Search to Marketing Channel Report?
            paulc85305160 Level 1

            Hi Sarah!

             

            Thanks for your reply!

             

            Once I have the paid search logic setup, is it even possible to add them under the marketing channel rule builder?

             

            I would like to build a marketing channel report keeping all my current channel metrics but also bringing in the split of natural/paid search traffic as additional 'marketing channels' in the report.

             

            Thanks!

            • 3. Re: Add Paid/Natural Search to Marketing Channel Report?
              SarahEOwen Level 4

              Hi -

               

              Yuppers Here's how to do it.

               

              1. Click on Admin > Reports Suites

               

              2. Select the Report Suite that you are creating these marketing channels for

               

              3. Hover over Edit Settings > Marketing Channels > Marketing Channel Manager

               

              4. On this page, make sure to have a Channel named Paid Search and Organic Search (see screen shot below for a visual)

               

              5. Now click on Marketing Channel Processing Rules (the link is beside the phase "Related links:").

               

              6. This page is displayed (see screen shot below)

               

              7. Clicking on the chevron on the gray bar that says "1 rule identifying Paid Search" you will see the rule (see screen shot below for a visual)

               

              8. The default value for "Set the channel;s value to" is "Search Engine + Search Keyword(s). Given that the keywords are not usually available in analytics any more, I change this value to be "Search Engine" (see screen shot below for visual)

               

              9. And then you see the next Marketing Channel processing rule is "1 rule identifying Natural Search" And when you expand it, you the rule (see screen shot below for visual)

               

              10. As with the Paid Search, I also change the "Set the channel's value to" from "Search Engine + Search Keyword(s)" to "Search Engine" (see screen shot below for visual).

               

              11. Click the "Save" button at the bottom of the page to save your changes. And you are done!

               

              Thanks -

              Sarah

              • 4. Re: Add Paid/Natural Search to Marketing Channel Report?
                PratheepArunRaj Level 4

                Dear Paul,

                 

                To bucket your Marketing Channels under two broad categories, say, Organic(Natural) and Paid, just classify.

                 

                Step 1 : Create Classification under Marketing Channel Classifications.

                 

                Step 2 : Map the marketing Channels into Organic and Paid as per your definition using Classification Rule Builder.

                 

                Thank You!

                Arun

                • 6. Re: Add Paid/Natural Search to Marketing Channel Report?
                  jayakrishnaap53766400 Level 1

                  Hey Sarah, Thank you so much for detailed explanation. In our project we have implemented the paid search detection and marketing channel processing as you showed on the screenshot above. Moreover, here we have used some parameter value as well like shown on the below screenshot. But we have also added "cpc" on paid search detection as well.

                   

                  Marketing Channel Rule :

                  Paid Search Detection -

                   

                  However, we see still the data shows "unspecified" on the report. The campaign is live and we couldn't see any data on the report for what we implemented.

                   

                  This would be really helpful if you help us on this issue.

                  • 7. Re: Add Paid/Natural Search to Marketing Channel Report?
                    hyderziaee Adobe Employee

                    Hi Jayakrishna,

                     

                    I think there is a confusion between query string parameter and its value.

                     

                     

                     

                    Take a sample URL of the format: https://www.abcde.com/path?p1=val1&p2=val2

                    Here p1 and p2 are paramters and val1 and val2 are values of the paramters.

                     

                    From your screenshots, it seems Paid/paid/cpc/CPC are values and not parameters. As such, your paid search detection rules are incorrect.

                    1 person found this helpful
                    • 8. Re: Add Paid/Natural Search to Marketing Channel Report?
                      jayakrishnaap53766400 Level 1

                      Hey, Thanks for your prompt assist.

                       

                      So, you want me to add that parameter as "umedium" in Paid Search Detection as per the screenshot (what we have used).

                       

                      Here lets consider this is our campaign URL - ?source=BEN_D_H&umedium=CPC&uadpub=Bing&ucampaign=Somethingelsegood&ucreative=state&uplac e=goodone&cmpid=1

                       

                      what should I need to add on the Paid Search Detection then? please let me know.

                      • 9. Re: Add Paid/Natural Search to Marketing Channel Report?
                        SarahEOwen Level 4

                        Hi @jayakrishnaap53766400 - 

                         

                        A couple questions:

                         

                        1) Is the "Matches Paid Search Detection Rules" the 1st row in your Marketing Channels?

                        2) Is umedium only used for Paid Search or is it used for other types of campaigns (i.e. banner ads, social media posts, etc.)?

                         

                        Hi @hyderziaee -

                         

                        If only the query parameter is placed in the Paid Search Detection rule, then how would the rule be able to differentiate between paid search and say a banner ad when the same query parameter is used on both but specific values denote search vs. banner?

                         

                        For example, here is a paid search URL --> abc.com?cid=t_s_restOfTheValue and here is a banner ad URL --> abc.com?cid=t_b_restOfTheValue. See how both have cid= as the query parameter but the first 4 characters denote the different marketing tactics --> t_s_ denotes a search and t_b_ denotes a banner ad

                         

                        Have a happy day -

                        Sarah

                        • 10. Re: Add Paid/Natural Search to Marketing Channel Report?
                          hyderziaee Adobe Employee

                          So Sarah's second question is spot on. You should have a parameter for detecting paid search, Further categorization of the paid search, as which search engine was it or other identification should be through its value.

                           

                          The  paid search is being detected through the presence of the parameter in the URL, not its value.

                           

                          if pid is my parameter, both the following will be categorized as paid search, if pid is mentioned in the rules:

                          • abc.com?pid=value1&cid=value2
                          • abc.com?pid=&cid=value2

                           

                          It is essentially a flag. The absence of this parameter indicates an organic search.

                           

                          Hope this helps.

                          • 11. Re: Add Paid/Natural Search to Marketing Channel Report?
                            SarahEOwen Level 4

                            Hi @jayakrishnaap53766400 -

                             

                            I thought of one more question for you

                             

                            So here were the two questions from earlier:

                            1) Is the "Matches Paid Search Detection Rules" the 1st row in your Marketing Channels?

                            2) Is umedium only used for Paid Search or is it used for other types of campaigns (i.e. banner ads, social media posts, etc.)?

                             

                            And here is the addition question:

                            3) You said -- "However, we see still the data shows "unspecified" on the report" -- what report are you referring too (aka what dimension and metrics are you looking at)?

                             

                            Thanks!

                            Sarah

                            1 person found this helpful
                            • 12. Re: Add Paid/Natural Search to Marketing Channel Report?
                              jayakrishnaap53766400 Level 1

                              Hi Sarah,

                               

                              Please find the answers below for your three question and let me know if you still need any other information.

                               

                              1) Is the "Matches Paid Search Detection Rules" the 1st row in your Marketing Channels? --> yes, it is in first row under paid search rule.    

                               

                              2) Is umedium only used for Paid Search or is it used for other types of campaigns (i.e. banner ads, social media posts, etc.)? --> We have used the same parameter (umedium) for other campaign like display and email in Marketing Channel Processing Rules as shown on the screenshot below . Are we suppose to add the parameter name in paid search detection as umedium? since we are using this parameter name in different campaign for others like display and email in same report suite. will it affect with paid search keyword data? please clarify on this.

                               

                              3) You said -- "However, we see still the data shows "unspecified" on the report" -- what report are you referring too (aka what dimension and metrics are you looking at)? --> We are referring on "Search Keywords - Paid Report" under Traffic Source with search and visit metrics. Please see the screenshot for your reference.

                               

                              It would be really helpful and happy if I see the data flows on my report for paid search.

                              • 13. Re: Add Paid/Natural Search to Marketing Channel Report?
                                SarahEOwen Level 4

                                Hi @jayakrishnaap53766400 -

                                 

                                1) Thanks for confirming that the Paid Search Detection Rule is the 1st Marketing Channel Rule.

                                 

                                2) Thanks for the info about how umedium is being used! Given that umedium is being used for more than just paid search, please do not add it to the Paid Search Detection logic at this time. So for now, let's leave your Paid Search Detection as what you shared earlier (the screen shot below is what you shared earlier -- let's stay with this logic)

                                paid search.png

                                 

                                3) Okay, the report being used at isn't quite what you want. In fact, any of the reports under Traffic Sources that has "Keywords" in the title (Search Keywords - All, Search Keywords - Paid, and Search Keywords - Natural) will have "Keyword Unavailable" as the first result (when you use Searches as the metric. You will see "Unspecified" when you use Visits as the metric). This is because most searches are secure searches these days and they do not allow for the search term to be available. Here's an article about secured searches not providing search terms Search: Not Provided: What Remains, Keyword Data Options

                                 

                                But, don't worry because the reports that are affiliated to the Marketing Channel Rules you just made are found here View All Reports > Marketing Channels. Would you mind running the Last Touch Channel Report with Click Throughs as the metric to see what data is returned?

                                 

                                Also, here are some Adobe articles that talk about the Marketing Channel Reports:

                                About Marketing Channel Reports

                                First and Last Touch

                                Metrics

                                 

                                Thanks -

                                Sarah

                                1 person found this helpful
                                • 14. Re: Add Paid/Natural Search to Marketing Channel Report?
                                  jayakrishnaap53766400 Level 1

                                  Thanks a lot for your time, this makes so sense. Wonderful!