OS: Windows 7 x64, SP1, Build 7601
Application: Adobe Reader DC
Issue: Multiple/if not all machines with either version of the software above has the black box for a mouse cursor issue. This occurs for either version, either type of NT profile being non-admin or full admin.
-tried clean installation
-tried adobe removal tool + manual reinstall
-tried adobe removal tool + sccm install
-tried clear recommended cache files from %appdata% directories
-tried new NT profile
-tried clearing all %appdata% adobe directories+HKey_cu>software>adobe
-pdf thumnail previews is disabled by default>tried both>same results
We are upgrading to 18.009.20050 due to the existing issues with *44 and showing wingdings as characters on generated pdf reports. I see the mouse issue follows either version so figured I would inquire to see if there is a fix coming and/or solution in place? I found many old threads on this but none were useful.