1 person found this helpful
right click on the file, open with go to your photoshop folder, choose the exe file, and click open
I reported the same issue here: PS CC 2018 and 2017 crash when opening a file or doing File->New
It's extremely frustrating to not be able to contact Adobe Support humans about this. I'm on an Enterprise CC, but my company's help desk can only send me to the Adobe support pages which will only send me to the forums. I was perfectly content to use my creaky old non-CC 5.5 on my old Windows 7 laptop. But now, with my new Lenovo T470 and new Windows 10, I'm stuck. Work is piling up, and I can't access my PSD files. C'mON Adobe!
I found a solution for my particular issue and posted it on my thread here: PS CC 2018 and 2017 crash when opening a file or doing File->New
It had to do with the windows "display driver" for my particular hardware not being compatible with Adobe's heavy demands on the graphics processor and it shows how to "roll it back" to a previous version (which worked for me).