2 Replies Latest reply on May 12, 2008 3:13 PM by westcoast_lib

    Captivate 3 not listing app I want to record

    westcoast_lib
      I'm testing Captivate 3. I'm trying to record an activity in my company's application. I select Record new project, then select Software simulation, Application. Then I get a dialog box that asks me to specify the application I want to record, but it lists all open applications except for my company's app! Any ideas why it doesn't recognize my open app?
        • 1. Re: Captivate 3 not listing app I want to record
          Captiv8r Adobe Community Professional & MVP
          Hi westcoast_lib

          No idea as to why Captivate isn't recognizing your app. However, that doesn't necessarily mean you can't record it. Have you tried going the other direction? Where instead of choosing the application, you simply set a recording area?

          Cheers... Rick
          • 2. Re: Captivate 3 not listing app I want to record
            westcoast_lib Level 1
            Thanks for the advice. I tried that and it worked pretty well, but in trying that out I figured out what caused the problem. All of my open apps in a maximized state occupying the entire desktop, except for my company's app which I had resized to the size I wanted to capture. Once I maximized the company app, Captivate 3 listed it in the dialog box menu dropdown. Then, once I'd selected it, I could resize the app window to the desired size before starting the recording...