5 Replies Latest reply on Apr 6, 2018 4:07 PM by AnandSri

    Acrobat Pro DC (Mac) will not scan unless attaching to existing document

    gbr94303 Level 1

      If I want to start a scan from scratch, I go to File>Create>PDF from Scanner. When I do that, nothing happens. Scanner is fully operational and connected to computer. I can scan with other programs. I can also scan if I open a PDF first and then go to File>Create>PDF from Scanner.

       

      This only doesn't work when I want to scan a document without attaching the new scan to an existing PDF.