1 Reply Latest reply on Feb 8, 2018 11:19 PM by c.pfaffenbichler

CS6 not saving PSD files correctly

krob1370 Feb 8, 2018 4:39 PM

All of a sudden I've been working on files & saving as PSD but when I go to reopen I am getting a message that says ...could not complete request because it is not the right kind of document. I can save the same file as a JPEG. What can I do to open these files?

1. Re: CS6 not saving PSD files correctly

c.pfaffenbichler Feb 8, 2018 11:19 PM (in response to krob1370)

Could you have misnamed the files and they are actually too or psb?

What have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
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