15 Replies Latest reply on Feb 11, 2018 12:15 AM by Warren Heaton Branched from an earlier discussion.

    Current time Indicator isn't moving

    AugieL

      Now I am having this issue.. can anyone help??

        • 1. Re: Current time Indicator isn't moving
          Szalam Adobe Community Professional & MVP

          Please share a lot more information about your hardware, exact software version number, OS, etc.

          • 2. Re: Current time Indicator isn't moving
            AugieL Level 1

            I am using the

            all white unibody MacBook 2011 8GB of RAM

            2.4 GHz dual core

             

            Nothing special but CS6 has worked in this machine before

            • 3. Re: Current time Indicator isn't moving
              AugieL Level 1

              Also I'm using adobe ae CS6 11.0.3 I had 11.0.4 but reinstalled to see if it would help

              • 4. Re: Current time Indicator isn't moving
                Szalam Adobe Community Professional & MVP

                Could you go into a bit more detail about in what way you are experiencing this issue? CS6 has an entirely different preview architecture compared to the versions in the original thread, so we're going to need tons more info from you as the problem is very different.

                • 5. Re: Current time Indicator isn't moving
                  AugieL Level 1

                  The description of the issue is pretty straightforward... I need the current time indicator (CTI) to move along when I'm RAM previewing my video but its not doing that at the moment. It's just staying static... If I were to hit the spacebar effectively stopping my Ram preview the CTI instantly jumps from its static position to where it would be if it had been moving. That's how I discovered the issue. Other people have had this issue and asked about it. But to no avail.

                  • 6. Re: Current time Indicator isn't moving
                    Roland Kahlenberg Level 4

                    As Michael has mentioned, the Preview behavior in CS6 is quite different from newer versions of AE.

                    In newer versions of AE, the CTI does not move during a Preview. Instead, you have the Preview Time Indicator (PTI) which is indicated by a thin vertical red line. The PTI shows the current active frame in the Timeline and Comp Panels. The CTI stays static during a Preview, to provide a visual indicator. This indicator is useful for setting up how/when/where your Previews begin and end.

                     

                    In the latest versions of AE, you can specify different shortcut keys to initiate Previews at different points in time by using the Play From menu. You can also set up shortcut keys that dictate where the CTI moves to, when your preview ends — this setting is at the very bottom of the Preview Panel.

                    • 7. Re: Current time Indicator isn't moving
                      AugieL Level 1

                      Okay, well it was already noted that I am not using a newer version of AE, just CS6. I understand that the previewing is different in newer versions, but I am no using a newer version, The problem is there is NO time indicator when I playback a RAM preview not a single line nothing...

                      So what can you do for me other than tell me something that doesn't address the problem I am having?

                      • 8. Re: Current time Indicator isn't moving
                        Roei Tzoref Adobe Community Professional
                        In newer versions of AE, the CTI does not move during a Preview.

                        Roland, I checked again but the CTI actually didn't move in CS6 either. there was always the red line I guess. can't remember what we had before. ignore the choppiness of my recording software:

                        001.gif

                         

                        RAM Preview is Numpad 0 and Spacebar will play cached frames. which are you using? does it happen with just a shape layer or just this video? Op, I think it would be better if you could video capture the process. this way we can all see where exactly is the problem.

                        • 9. Re: Current time Indicator isn't moving
                          AugieL Level 1

                          Maybe this will help, this is what I am seeing, when I ram preview even with the work area set away from the first frame the CTI doesn't move at all.. I cant record a video right now I have to leave in a sec but I will if I can but imagine the "0000" sample text fading in ( thats the animation) but theres NO MOVING LINE nothing, What is going on? all the preview settings are default...

                           

                          Screen Shot 2018-02-09 at 4.27.26 PM.png

                          • 10. Re: Current time Indicator isn't moving
                            Roei Tzoref Adobe Community Professional

                            When did this start? what OS?

                            • 11. Re: Current time Indicator isn't moving
                              AugieL Level 1

                              Just noticed it. I think it's cause I'm using High Sierra  

                              • 12. Re: Current time Indicator isn't moving
                                Roei Tzoref Adobe Community Professional

                                It's not supported fir Cs6 this could be it and the other thread points to that as well

                                • 13. Re: Current time Indicator isn't moving
                                  AugieL Level 1

                                  This is why I hate apple

                                  • 14. Re: Current time Indicator isn't moving
                                    AugieL Level 1

                                    UPDATE 2/10/18

                                     

                                    After loading a bootable version of Mac OS Sierra to a flash drive and backing up my files I reinstalled the OS

                                    re-installed Adobe and moved over all my necessary project and plug-in files. and we are back! This has been a huge 4-5 day runaround for me. I have lost WAY too much sleep over this. I appreciate all the replies from those who managed to reply.

                                     

                                    I am glad I was able to resolve the issue myself.

                                    • 15. Re: Current time Indicator isn't moving
                                      Warren Heaton Adobe Community Professional

                                      Hi AugieL:

                                       

                                      Glad to hear that you were able to resolve your issue with a clean installation of both your OS and After Effects.

                                       

                                      I'm running macOS High Sierra 10.13.2.  While I use AE cc2017 and and AE cc2018, I still have CS6 installed so I created a quick animated GIF to show you that the CTI and PTI should work as expected with your OS and AE configuration.  (See below.)

                                       

                                      2018-02-10 23_35_43_ae_cs6_macOS_cti_and_pti.gif

                                       

                                      Even though you worked it out, I figured I'd still post this.

                                       

                                      It's important to note that support from Apple for 32-bit software is coming to an end (Apple deprecated QuickTime as a system driver for time based media in favor of AV Foundation Frameworks back in 2013).

                                       

                                      Any workflows that involve QuickTime (which is 32-bit) or QuickTime based .mov files are unlikely to work as expected sooner or later if you're running older software.  Even if you're running up-to-date-software, QuickTime based workflows may need some modification as the support for working with QuickTime .mov files is coming from AE directly rather than the OS.

                                       

                                      AV Foundation Frameworks based .mov files should work as expected in the Finder and in AE.

                                       

                                      Take care,

                                       

                                       

                                       

                                      Warren