5 Replies Latest reply on Feb 9, 2018 2:34 PM by ronh88443706

    The Bootstrapper Process return code is (21)

    ronh28719860 Level 1

      02/09/18 12:56:46:797 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 3168 | Build Version - 1.13.0.59

      02/09/18 12:56:46:797 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 3168 | Logging Level verbosity Set  to 4

      02/09/18 12:56:47:452 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 3168 | Successfully fetched the optionXML content from MSI database ...

      02/09/18 12:56:48:404 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 3168 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...

      02/09/18 12:56:48:404 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 3168 | The install language for Acrobat (APRO18.0) from the fallback map (en_US)

      02/09/18 12:56:48:404 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 3168 | Bootstrapper launch location is :: I:\Acrobat\Build\ASU\Set-up.dat

      02/09/18 12:56:50:432 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 3168 | Build Version - 1.13.0.59

      02/09/18 12:56:50:432 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 3168 | Logging Level verbosity Set  to 4

      02/09/18 12:56:50:432 | [ERROR] |  | ASU | MSIInvoker | MSIInvoker |  |  | 3168 | The Bootstrapper Process return code is (21).Stopping the installation process.