6 Replies Latest reply on Feb 15, 2018 2:32 PM by Warren Heaton

    AE not rendering Photoshop files

    katm666

      Help!

      I made a multi-layer file in Photoshop and imported it into After Effects to do some mask animations and such on each layer. (import>composition-retain layer sizes) 

      Now when I go to render I get a warning and the render fails:

      "Warning: undo mismatch will attempt to fix"

      Specs:

      PC (new)

      AE CC 2015

      PS CC 2015

      The PS file is in RGB mode.

      is it because I have copied the layers out of the original PS Comp?

      I just cleared my cache and restarted the computer; any and all help would be aprechiated!

       

      Many Thanks,

      K

        • 1. Re: AE not rendering Photoshop files
          katm666 Level 1

          I just re-imported the photoshop image and the layer colors are purple and not blue (sorry, true novice here). Now it exports just fine, but I want to know what might've happened if anyone has any idea!

          • 2. Re: AE not rendering Photoshop files
            Warren Heaton Adobe Community Professional

            Are you exporting using the Render Queue or using Adobe Media Encoder?

            • If using the Render Queue, what Render Setting are you using and what Output Module settings are you using?
            • if using Adobe Media Encoder, what Format and Preset are you using?

             

             

            What are the Image settings of your Photoshop document?  For example, is it RGB color mode at 8 bits/channel or is it CMKY color mode at 8 bits/channel?  Or is it RGB or CMYK at 16 bits/channel?

            Going with RGB at 8 bpc or 16 bpc is more likely to yield expected results in AE than going with CMYK.

             

             

            Is there a Color Profile assigned to the document?  For example, is it set to "Don't manage" or "sRGB" or "Rec.709"?

            What is the Working Space Color Settings set to in the After Effects project?  For example, is it set to "None" or "SRGB" or "Rec.709"?

            Ideally, these should match.

            • 3. Re: AE not rendering Photoshop files
              Warren Heaton Adobe Community Professional

              Oh... just saw that you indicated that your files are RGB color mode.  So, RBG/CMYK isn't a possible issue.

              • 4. Re: AE not rendering Photoshop files
                Kevin-Monahan Adobe Employee

                How goes it, K? Did you solve your issue? Let us know.

                 

                Thanks,
                Kevin

                • 5. Re: AE not rendering Photoshop files
                  katm666 Level 1

                  Thanks for the two replies!

                   

                  Exporting as a TIFF sequence or Quicktime (I was trying both) in the Render Queue. I managed to resolve the problem by re-Importing the images.  The only clue I have so far is that when I first imported the images in they showed up as 1 Frame, blue (instead of purple), and I had to time-stretch them to extend their timelines (never a good sign). I think perhaps I imported them initially as Footage which somehow retained their composition-retain layer sizes. Though I am not sure why importing the files as Footage would have given me this error.

                   

                  Kind thanks for taking a look at this query!

                  • 6. Re: AE not rendering Photoshop files
                    Warren Heaton Adobe Community Professional

                    It sounds like you had inadvertently imported the Photoshop file as a Photoshop Sequence.

                     

                    This happens if you drag and drop a folder with still images into the Project tab or check the "Sequence" checkbox in the import options after selecting a still image format.

                     

                     

                     

                    -Warren

                     

                     

                     

                     

                    Screen Shot 2018-02-15 at 2.29.22 PM.png