3 Replies Latest reply on Feb 11, 2018 5:44 PM by Jao vdL

    Lightroom CC Local Storage Issue

    christaf29591252

      I'm in the process of switching from Lightroom 6 to Lightroom CC and I'm trying to update Local Storage preferences.  When I select my external hard drive to store a copy of all originals, it says that I've selected an invalid location (and suggests using an external hard drive, etc.).  I'm using a new hard drive, so I know that there's sufficient space.  Any ideas?

        • 1. Re: Lightroom CC Local Storage Issue
          Jao vdL Adobe Community Professional & MVP

          What operating system? How is the external formatted?

          • 2. Re: Lightroom CC Local Storage Issue
            christaf29591252 Level 1

            I have a macbook pro (macOS High Sierra 10.13.3) and am trying to use a seagate external hard drive (not sure how to tell how its formatted (installed software to use for iOS). 

            • 3. Re: Lightroom CC Local Storage Issue
              Jao vdL Adobe Community Professional & MVP

              You should do a get info on the disk in Finder (control click it on the desktop or in the finder sidebar and select get info). In format it should say "Mac OS Extended (Journaled)". If it says NTFS, it will not work for Lightroom. If the format is wrong and the disk is still empty, go to your Disk Utility application (in Utilities in the applications folder) and erase the disk and select Mac OS Extended (Journaled) as the format. If you have files already on the disk, copy them off and reformat it in Disk Utility.

               

              Most external hard disks come formatted for Windows and they need to be reformatted for use on a Mac. In principle you can leave a disk formatted as exFAT (a windows format that both operating systems can use) but its best to format it in a native format for the operating system you use.