Purchased adobe photoshop elements 2018 yesterday on microsoft store. Downloaded to 1st computer no problem. Now trying to load on second computer laptop. When I go to microsoft store it allows me to select install and begins download. Problem is it never does or completes download. I stopped and started download five times after 3 or four hours each. Now it continues to say downloading and its been 10 hours. I'm using ethernet cable w/ 300 mps upload and 25 mps download speed. I tried disabling mcafee security and didnt help. I have payment receipt for purchase but no product code/number. What's wrong, what to do? Thanks Ric
Unfortunately, the download of the Microsoft Store version is under the control of Microsoft and so the problem maybe with them.
I have seen problems when someone is using AVG or Avast anti-virus software. You culd try disabling any antivirus software while you download. As well as stopping the download, I would also reboot my PC and then trying the download.
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