6 Replies Latest reply on Feb 21, 2018 4:56 PM by bryand88570585

    LR 6.14 stand alone error

    bryand88570585 Level 1

      Downloaded update 6.14 to PC running Windows 10 - 64.  LR opens in Library mode to the last folder that was open prior to update.  When I change folder I get error message "Adobe Photoshop Lightroom has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."

       

      Check Windows and Dell for updates and installed as necessary.  Uninstall Lightroom and reinstalled from disk, then updated to current version.  Same error message occurs and LR shuts down.  Set Restore date prior to original 6.14 update when system was working correctly.  No luck.

       

      Any suggestions?

       

      Thanks,