Followed instructions to deactivate graphic processor. The box was already unchecked. Clicked the box and message said "graphic processor has been deselected due to error". Then reverted back to the unchecked status. Thanks for help. I''m still open for suggestions.
So now I'm confused.
You have marked the answer above as correct, but you are "still open for suggestions".
Which is it? Do you have the correct answer or not? If not, unmark the answer above so it is no longer marked "correct".
Sorry, I did not intentional mark the answer as correct. The problem still exist.
I've reset the "Answered" flag.
Try to reset the Lightroom preferences. https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
Do you work as an Adminstrator or with an user with admin rights?
Try to create a new user account (with Admin rights) in Windows and check if Lightroom is running. Perhaps the existing user profile has an error.
When you reinstalled Lightroom do you have done a clena install? If not then try the following steps:
- Deinstall Lightroom
- Run the Adobe Cleaner Tool
- Install Lightroom.
How many graphic cards are inside you computer? If two please deactivate the CPU internal graphic. It's normally a Intel
Thanks everyone for their help. As it turned out the graphic card in the computer needed to be replace. System in now working correctly.