Sincere apologies for the delayed reply on this post.
My team and I are investigating and will follow up with any findings.
XD Community Quality Manager
1 person found this helpful
Sorry to hear about your difficulties. I've seen some reports of this in the past but typically the reason for this is that file sync is running in the background. If you would be willing to reinstall the Creative Cloud app and test I'd be happy to share the issue with engineering if it's something you can reproduce. I'd want to ensure file sync is turned off if you're not using it and we would need to confirm it's the Creative Cloud app from a process like described here: http://www.zdnet.com/article/windows-10-tip-hunt-down-battery-draining-apps/
You can shut file sync off from the Creative Cloud preferences (turned on in my case)
Didn't seem to help! Only removing the service seems to help. I have my wifi set to disabled when the laptop sleeps too. So the service doesn't even seem to care if it's actually connected to anything in the first place!
Hopefully this helps your dev team narrow the issue. The service just seems to act like some rogue process that ignores any kind of sane behaviour. Once it's installed it just runs forever unless killed and drains battery. I think i mentioned in my original post that it doesn't even uninstall when you remove creative cloud!
I've had the same problem with significant battery drainage from using Adobe Creative Cloud, Adobe After Effects CS6 and Adobe After Effects CC 2017-2018. I want to start back using adobe products so how did you remove the service and lo like you mentioned in the post?