1 Reply Latest reply on May 21, 2008 8:13 AM by mixtapez

    Problems activating Captivate

      I’m having trouble activating Captivate. We have a volume license. I install it on a machine and after the install it launched and asked for the serial number. I put it in and it got the green check that it worked. I got interrupted and had to hit quit before I could finish. So, when I went back in and it asked for the serial number again. I put in the same number but this time it gave me the red x and wouldn’t accept it. It happened on another machine as well. Any ideas?