Have you tried installing today's update v7.2?
Launch Creative Cloud and go to the Apps tab. If you also have Photoshop I recommend you update that first which will include the latest version of Camera Raw. Then update Lightroom Classic.
yes i have done the update , still crashes even with the program just being open on my computer and not touching anything, i may get an answer from adobe tech support tomorrow we will see. my wife wanted to buy this whole suite for 50 a month i said no way , she is so mad to we are paying for this and it has not worked properly from day 1. i am over madness now . i am at ridiculous why did i ever get involved with lightroom.
1 person found this helpful
99.9999% of the time crashing is caused by some type of computer problem. Memory, heat, hard drive problems.
You can run LR on 2 different computers so install it on another computer and test. If it doesn't crash on the other computer then look at your hardware.
Could also be some other piece of software. Like your AV program.
thankyou for your help . but i dont need to use a program like lightroom classic that gives me such bad issues , no other program in my life or on my computers have caused me so much grief with crashing so i am not going to use lightroom anymore.
this is definitly not the case i am running a brand new version of windows 10 with a brand new ssd hard drive , my os was just reset back to factory and updated , all other programs run perfect on my computer except lightroom classic , tech support was remotely in my computer for about 4 hrs and they cant fix it either. I am running this program on a 2 yr old 4000 dollar computer. phase one , capture one runs perfect as well as all other creative cloud programs , just lightroom cc classic crashes every 5 to 30 min and i dont even have to be touching anything it just has to be open on my desktop and the crash box will appear. So nope it is nothing wrong with my computer . It is bad tech support not knowing how to fix it. they did make a valiant effort though and then gave up. I dont use lightroom anymore and would not recommend it to anyone either. that is my solution
my graphic card drivers are completely up to date as well , adobe looked at them.