When you say that you are still not able to get the form does that means that the form is not opening with the Adobe Reader DC or not visible in DC? What exactly happening when you are trying to open the form, whats the error message?
If the form downloaded locally, then make sure you have the Adobe Reader set up as default pdf viewer app.
If you have installed the application successfully, then reboot the computer once.
Or try through- Adobe Acrobat Reader DC Install for all versions
Let us know the result.
Hi, thank you for writing.
Yes, I am unable to open the form with the Adobe Reader DC.
I've installed the reader_download several times and re-started the (MAC desktop) computer but nothing happens.
When I try to access the (Canada government) form, I get the same message (shown in the attachement below).
Don't open the form in a browser. Open it in Acrobat Reader.
The file is not resident on any of my devices. It is available at a government website.
Please note: I am not able to access any of their forms so I assume that the problem is with me and my computer, and not the government site.
Please wait - canada.ca<https://www.canada.ca/content/dam/ircc/migration/ircc/english/pdf/kits/citizen/cit0002e-2. pdf>
Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.
2 people found this helpful
Apple Safari can't open this kind of forms. Save the form on a device and open it in Acrobat Reader.
I am not using Apple Safari; I am using Chrome.
How can I save the form on a device if it is not opening in the first place??
That website you gave is absolutely of no help - considering I approached Adobe Forum for help. Am VERY disappointed with your so-called 'help'.
For your info, after lots of research, I managed to solve the problem by copying the linked file to a device, then opening it with Adobe Reader. Wished you had suggested something clearly like this - instead of simply referring me to a general website on Adobe.
Where did I refer a general website on Adobe?
This is what you had written:
Download a file - Computer - Google Chrome Help<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fexter nal-link.jspa%3Furl%3Dhttps%253A%252F%252Fsupport.google.com%252Fchrome%252Fanswer%252F957 59%253Fco%253DGENIE.Platform%25253DDesktop%2526hl%253Den&data=02%7C01%7C%7Cc9f6a01124fc41d 76caf08d573ae33c4%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636542114386609193&sdata=Bj rM%2F3QHclK8Wz7RuZ%2BXbSkqXXsgsJinTDbHsil0ZMM%3D&reserved=0>
What were you hoping to achieve by referring to that site?