I've been developing a small program used to manage the
layout in large industries. It has been working fine for a long
time now, but today something very odd happend.
The problem is unpredictable, and does not appear in all
cases. Anyway, the problem results in the follwing error message:
"Handler not defined"
The strange thing is that the handlers are defined, and they
have been working without any problem for a long time. Often, but
not always, the handlers are called from the startMovie handler. In
some cases, restarting Director makes the problem go away for some
As I'm not an experienced programmer, nor an advanced
Director user, this problem might have a simple solution. I would
really appreciate all help!
Is this problem showing up during runtime or during
authoring? The most
common reason for a "handler not found" error is a missing
If the problem shows up during runtime, try setting the
full script error text" in the Projector publishing tab of
settings. This will probably show you a better explanation of
problem. Are your xtras included in the projector or is there
external xtras folder? If the xtras are in the projector then
new projector may solve the problem.
Is the problem happening on the same computer or is the
happening on various computers? If you can narrow the problem
specific computer or a specific OS version, then that may
help to point
out the problem. For instance, does the error only show on
The problem occurs in both authoring and runtime. In fact,
for now, the problem is solved by putting all the affected handlers
in the same castmember. Onfurtunately I believe this is not the
If it occurs again, I will try the things you recommended.
Thank you very much!