1 Reply Latest reply on Feb 14, 2018 4:57 AM by Beverley Gray

    Charged twice for student teacher subscription

    mariaa49301253

      Yesterday, my creative cloud plan renewed with a higher price, so, imediatly, I went online and switched to a plan with a lower monthly payment and my credit card was charged for the new plan too. I called cust service and was placed on hold for a long time and couldn't resolve anything over the phone. Can someone please verify my account and refund me the extra payment $ 29.99 for this month?