5 Replies Latest reply on Feb 19, 2018 7:32 AM by Beverley Gray

    I was recently billed $29.99 for my second month - can I cancel with no penalty?

    DPars

      I was recently billed $29.99 for my second month of service. I got the first month free. I have not downloaded any images yet. I would like to cancel because I will not be reimbursed by my employer for the service. Can I still download the 10 free images and the 10 I've just been billed for, then cancel without a penalty? I read on your website that if I cancel within 14 days of the second billing cycle for this type of membership (first month free), I won't have any problems with cancellation fees. Thanks.