1 Reply Latest reply on Feb 20, 2018 7:30 AM by AnandSri

    Arcobat said it would expire after working for several years.


      To whom it may concern,


      Bought Acrobe Creative Suite 6 Design & Web Premium Education edition several years ago and it functioned pretty normal for several years. Yet, Arcobat X Pro suddenly said it would expire several months ago. Tried re-installation and re-input of serial no. several times but it didn't work. Now whenever I start the Arcobat X Pro, there is a prompt showing it has expired.When I try inputing my serial number, it however says, ''This serial number is not valid for this product.'' Ironically, all other applications like photoshops and AI are still functioning normally.


      Looking forward to your generous support >.<


      Thanks and Regards,