13 Replies Latest reply on Dec 13, 2018 7:11 AM by iccbusinessproducts

    Ongoing Issue Adobe Acrobat DC Not Responding at Startup

    samuelc84970466 Level 1

      I've searched the threads on here and this appears to be an ongoing issue. Let me know what files you need and where to send them?  I've uninstalled and reinstalled but no change over several versions of Acrobat DC over the last year.  Running the latest creative cloud.

       

      Current Version :  Adobe Acrobat Pro DC 2018.011.20035

      Windows 7 Professional Service Pack 1

       

      Issue: When opening any PDF or just Acrobat DC the program becomes unresponsive after about 15 seconds and then is fully functional after about 85 seconds.  This issue does not happen if you open the pdf in Acrobat DC Reader.