I am Reinstalling PShop CS4 Extended to a new computer (old one died). Have box with orig. serial number, but it is rejected during 1st run after installation ran OK. Adobe-CHAT confirmed it was a valid SN for PShop Extended, but they can't help with "Extended". Said I should post to Forums.
Searching, found another forum thread that says:
"As I understand it, there's one download for CS4 Standalone.
"The serial number you enter will determine whether the CS4 Standard or CS4 Extended feature set is unlocked."
Q1: If this is true, seems I should be fine installing from the CD with SN. But it doesn't work. Any ideas?
Q2: I CAN install/run a 30d trial copy, and it says I can validate it later. HOW do I upgrade a trial copy given a good SN?
Q3: Other ideas? I've tried a lot of angles for nothing. Thanks!
Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
Are you using a computer Administrator account with full read/write permission?