3 Replies Latest reply on Feb 22, 2018 6:06 AM by loriso35747161

    Can't open LR anymore - Damaged catalogue?

    loriso35747161

      Hello everyone

       

       

      Since yesterday I can't open my Lightroom catalog on Windows anymore. The program starts in the background, but the process seems to be caught in an endless loop. In the explorer I can see that the program deletes the two files which end on. lrcat.lock and lrcat-wal and then they will appear again.

      However, an error message does NOT appear.

       

       

      Also all attempts to open a backup file failed - also on my other computer. The last backup Lightroom knows what to do with is before the big update.  So it looks like there's been an error somewhere since the catalog was converted...

       

       

      After that I tried to reinstall LR - no solution.

       

       

      Is this a known problem and is there any solution?

       

       

      I'm really desperate because there are about 10'000 processed pictures in the "damaged" period.

       

       

      I hope someone has an idea.

       

       

      Greetings from Switzerland

        • 1. Re: Can't open LR anymore - Damaged catalogue?
          dj_paige Level 10

          Please state the version number of your Lightroom. We need the NUMBER and not words like "current" or "recent".

           

          The last backup Lightroom knows what to do with is before the big update.

          Which update is the "big update"?? Please state the version number of this "big update".

          • 2. Re: Can't open LR anymore - Damaged catalogue?
            loriso35747161 Level 1
            Please state the version number of your Lightroom. We need the NUMBER and not words like "current" or "recent".

            Sorry, I forgot.

            Currently I am using Lightroom Classic version: 7.2 [1156743] (Full details at the end of this post)

             

            Which update is the "big update"?? Please state the version number of this "big update".

            With the "big update" is meant every one, where a conversion of the catalogue was last necessary (I think it was when LR6 was new...) I don't know what kind of number it was because it's been too long. Anyway, the last usable backup comes from 21.12.2017. Since then I have made new backups regularly (approx. every 10 days) but they don't work.

             

             

             

            Full Details:

            Lightroom Classic-Version: 7.2 [ 1156743 ]

            Lizenz: Creative Cloud

            Spracheinstellung: de

            Betriebssystem: Windows 10 - Home Premium Edition

            Version: 10.0.16299

            Anwendungsarchitektur: x64

            Systemarchitektur: x64

            Anzahl logischer Prozessoren: 4

            Prozessorgeschwindigkeit: 3.5 GHz

            Integrierter Speicher: 32688.7 MB

            Für Lightroom verfügbarer phys. Speicher: 32688.7 MB

            Von Lightroom verwendeter phys. Speicher: 513.0 MB (1.5%)

            Von Lightroom verwendeter virtueller Speicher: 622.2 MB

            Anzahl GDI-Objekte: 631

            Anzahl BENUTZER-Objekte: 2642

            Anzahl Prozess-Handles: 1459

            Cache-Speichergröße: 0.0MB

            Interne Camera Raw-Version: 894

            Maximale Anzahl Threads, die Camera Raw verwendet: 3

            Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2

            Virtueller Speicher in Camera Raw: 10MB / 16344MB (0%)

            Physischer Speicher in Camera Raw: 11MB / 32688MB (0%)

            DPI-Einstellung des Systems: 96 DPI

            Desktop-Komposition aktiviert: Ja

            Monitore/Anzeigegeräte: 1) 1920x1080

            Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Ja, externe Toucheingabe: Nein, externer Stift: Ja, Tastatur: Nein

             

             

            Informationen zum Grafikprozessor:

            DirectX: NVIDIA GeForce GTX 980 (23.21.13.8813)

             

             

             

            Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic CC

            Bibliothekspfad: F:\Loris\Pictures\Lightroom\Lightroom Catalog-2-3.lrcat

            Einstellungen-Ordner: C:\Users\Loris\AppData\Roaming\Adobe\Lightroom

            • 3. Re: Can't open LR anymore - Damaged catalogue?
              loriso35747161 Level 1

              the topic can be closed. I was able to find a working backup from last week on my server in the version history.

              I suspect there must have been an error in the last Windows update, because I created the working backup immediately before.

               

              Thanks anyway - I hope the problem does not recur.