Cannot see a picture any longer

[johng33153084]

for the third time in a row windows ten updated on my computer and for the third time I cannot see a picture on photoshop CC 2018, I can see it in the layer but not on the interface so I can work on it. I have had numerous remotes with windows tech but it is the same thing again can anyone show me how to fix this

[c.pfaffenbichler · Accepted solution]

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

[johng33153084]

All I have done is install and reinstall the program

On Fri, Feb 23, 2018 at 10:33 AM c.pfaffenbichler <forums_noreply@adobe.com>