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Hi! The Premiere Pro CC preview window is blank. There is sound, but no picture. In the source window the clips play fine. Please help!
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Most common user error is not source patching the track.
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Thank you Ann, but both video and audio are in the timeline, and only audio plays when I preview, no video. I think its not related to source patching.
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Post screenshot of clip in Mediainfo in treeview here on forum.
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Follow this guide to post the info we need.