1 Reply Latest reply on Feb 28, 2018 7:06 PM by carlosl10593354

    stuck at Missing Fonts dialog upon file open

    erikvandermey Level 1

      I have a user that is experiencing problems opening PSD files that containing text layers. Upon opening the file she is presented with a "Missing Fonts" dialog that cannot be dismissed, causing her to have to Force Quit the application and attempt to relaunch it. We have temporarily avoided this issue by turning of TypeKit in the Adobe CC preferences. The option to change fonts or do not change makes no difference. The dialog cannot be dismissed. The list of fonts to replace with is also very short (e.g. just 2 choices) although there are hundreds of fonts available on this machine to choose from.

       

      Running the latest Adobe CC apps on MacOS 10.13.3 (High Sierra) along with Extensis UTC latest version (6.1.5).