2 Replies Latest reply on Feb 28, 2018 12:36 PM by CAG photo

    Photoshop CC2018 fails to launch when opening file from Bridge

    CAG photo Level 1

      Hi,

       

      A while ago Photoshop froze while several large files were open.

      I figured it was a graphics card issue because when I restarted the machine my secondary monitor had stopped working.

       

      I sent the computer away and no issue was found. When it was plugged back in it worked again.

      Ever since then when I double click an image in Bridge it doesn't automatically launch Photoshop as it should.

      I tried reinstalling PS, re-starting, then reinstalling Bridge but the problem persists.

       

      Any ideas?

       

      I'm running Mac OS 10.12.6 (Sierra) on a Late 2013 Mac Pro 3.5 Ghz 6-Core, 2 x AMD FirePro D300 3048 MB graphics cards.

       

      John

       

      Moderator: Moved to Photoshop forum