photoshop shows that trial expired

[anitap67337470]

Hi there,

I made an adobe account and wanted to get photoshop trial but it says that it is already expired. Thing is that laptop is spare used and for that reason it shows as program is expired.How can I get photoshop trial for my account?

[Mariam Hovhannesyan]

Did you ever run the trial on your account before this time?

[Grigor_Poghosyan]

Delete everything related with Adobe and especially photoshop, also if you're running on windows machine go to your hidden %appdata% folder and delete Adobe folder from there too. then reinstall Adobe cc and download PS

[anitap67337470]

thanks for idea and answer, sorry do you know where is hiddden on mac?

[Grigor_Poghosyan]

sorry but have no idea, check it in Apple forums

[Test Screen Name]

You’ve had a trial. You only get one, but you can rent it by the single month for only $30.