2 Replies Latest reply on Mar 1, 2018 4:19 PM by ladynightrider

    Unable to validate offline

    ladynightrider

      Hello, the laptop I've installed the Photoshop CS6 has not internet so I had to validate offline. However, when trying to generate the Response Code on another internet enabled laptop, it keeps prompting .... The serial no. is legit from the packaging though. Please help.

      Either the Request Code or Serial Number entered is Invalid. Please enter the Request code as generated and the Serial Number you entered while installing the product. Please try again.