4 Replies Latest reply on Mar 14, 2018 4:45 PM by Kevin-Monahan

    Can't See my footage on my Composition


      I am experiencing this problem since I started using Adobe After Effects 2018. I shot a footage from my phone with a .mp4 extension but when I imported it to my composition, It is blank. I checked if the footage was blank or that the footage is corrupted but in Media Players, it played fine. Then I shot a footage from my another phone with a .3gp extension and the result was still the same. I even tried converting them into other extensions like .mov but all the efforts were useless. You can have a look at the composition which I was working on. Please help me.


      p.s. I used an old footage of mine with .mp4 extension and it worked fine. I shot that one with the same phone which I have now.




      Processor: Intel (R) Core (TM) i3-6100 CPU @ 3.70GHz

      Installed Memory (RAM): 8.00 GBOperating System: Windows 10 Pro

      System Type: x64-based operating System and x64-based Processor

      Graphics: AMD Radeon HD 5450 2048 MB(2GB) Dedicated Memory

      After Effects Version: Adobe After Effects CC 2018 Version 15.0.0


      3gp footage .jpg




      mp4 footage .jpg