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Sony A7 RIII + Adobe Camera Raw

New Here ,
Mar 03, 2018 Mar 03, 2018

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ARW files from the above camera aren't opening. ACR is version 10.2.1.895

ACR opens, but it hangs and never opens the image. What am I doing wrong? Thank you.

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Adobe
Community Expert ,
Mar 03, 2018 Mar 03, 2018

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Reset ACR and see if it helps: How To: Reset Camera Raw Preferences - YouTube

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New Here ,
Mar 04, 2018 Mar 04, 2018

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Thank you for the suggestion, gener7, but no luck there.

Bridge went to not responding and had to shut down after the reset/file open. I'm probably going to go uninstall/reinstall and see if that works.

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