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Have a Lenovo Yoga 900 with an Intel i7 6560U (6th gen skylake I believe) with Intel Iris 540 graphics. Photoshop is unusable. It was crashing on launch, so I uninstalled it and re-installed it via the main CC app. Still crashed. Then un-installed all Adobe apps (including CC itself) and re-installed CC, then PS. PS did eventually launch, but it gave an error about not being able to detect the graphics card, pointed me here. A few more restarts and now PS launches without error, but when trying to create a new doc, or open an existing, it crashes. Preferences -> Performance shows the Graphics card, and I went into Advanced there and tried 'Basic' drawing mode, restart PS, still crashing.
As far as I can tell my HW should be supported, its new-ish laptop. I checked Lenovo's site and there's no graphics driver updates available, and the downloads from Intel directly would't install.
Sys Info:
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="Intel(R) Iris(TM) Graphics 540"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="22.20.16.4749"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) Iris(TM) Graphics 540"
glgpu[0].GLRendererID=6438
atlasd82310468 wrote
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 18.0.0.53
Fault Module Name: ig9icd64.dll
Two things It looks like you did nit install the CC 207 updates and your Displays Device driver is crashing, Make sure you have the latest device driver install into your Machine system
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I would check the lenovo site for the layest drivers for theit machines. This is what I see on Intel site
Downloads for Intel® Iris™ Graphics 540
Download Intel® Graphics Driver for Windows* [15.65] 2/13/2018
Download Intel® Graphics Driver for Windows* [15.60] 12/28/2017
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Those are the exact downloads I had already tried, which the install fails with:
"The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer".
The latest available on Lenovo's site is older than what I have installed, and when I select Update Driver from the Windows Device Manager, it says the latest is installed.
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I figured I'd try the latest download from Lenovo, which was the same version I had installed, but a newer date. The install worked, I restarted Windows, and PS still crashes.
I've sent probably a dozen crash reports to Adobe, with my email. How can I get them to look at them?
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Post the details in your crash reports... And yos photoshop menu Help>system Info....
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They're all basically this:
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 18.0.0.53
Application Timestamp: 57fde9fd
Fault Module Name: ig9icd64.dll
Fault Module Version: 22.20.16.4749
Fault Module Timestamp: 5976a144
Exception Code: c0000005
Exception Offset: 000000000055f289
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 204c
Additional Information 2: 204c5c02d482e1d633bb6d6ad531395e
Additional Information 3: d17e
Additional Information 4: d17ea8e137ece4b3b4d5eb44b8a69793
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I tried deleting the PS settings file as well, no help.
Also here's the System Info:
Adobe Photoshop Version: 19.1.1 20180206.r.254 2018/02/06: 1156206 x64
Number of Launches: 0
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.16299.15
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2208 MHz
Built-in memory: 8098 MB
Free memory: 4002 MB
Memory available to Photoshop: 6784 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
OpenCL crashed on 3/4/2018 at 10:28:21 PM (Initializing OpenCL and OpenCL enabled features)
Display: 1
Display Bounds: top=0, left=0, bottom=1800, right=3200
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="Intel(R) Iris(TM) Graphics 540"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="22.20.16.4749"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) Iris(TM) Graphics 540"
glgpu[0].GLRendererID=6438
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_cac487d7a695d2e9\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_cac487d7a695d2e9\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_cac487d7a695d2e9\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_cac487d7a695d2e9\igd12umd64.dll"
glgpu[0].GLDriverDate="20170724000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 22.20.16.4749"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="2.0 "
clgpu[0].CLDeviceVersion="2.0 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=3231
clgpu[0].CLName="Intel(R) Iris(TM) Graphics 540"
clgpu[0].CLVendor="Intel(R) Corporation"
clgpu[0].CLVendorID=32902
clgpu[0].CLDriverVersion="22.20.16.4749"
clgpu[0].CLBandwidth=5.6692e+10
clgpu[0].CLCompute=309.996
License Type: Subscription
Serial number: 96040764962162289775
GUIDBucket:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\
Temporary file path: C:\Users\aubrie\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 237.2G, 136.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342
AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146
AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0
AdobeOwl.dll Adobe Owl 5.2.11
AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229
AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827
AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619
AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924
AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924
AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342
ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6
AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279
amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000
ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342
BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342
boost_date_time.dll photoshopdva 11.1.0
boost_filesystem.dll photoshopdva 11.1.0
boost_signals.dll photoshopdva 11.1.0
boost_system.dll photoshopdva 11.1.0
boost_threads.dll photoshopdva 11.1.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342
CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 11.1.0
dvacore.dll photoshopdva 11.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 11.1.0
dvamediatypes.dll photoshopdva 11.1.0
dvametadata.dll photoshopdva 11.1.0
dvametadataapi.dll photoshopdva 11.1.0
dvametadataui.dll photoshopdva 11.1.0
dvaplayer.dll photoshopdva 11.1.0
dvatransport.dll photoshopdva 11.1.0
dvaui.dll photoshopdva 11.1.0
dvaunittesting.dll photoshopdva 11.1.0
dynamiclink.dll photoshopdva 11.1.0
ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 10.0.0.22
JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0
LogSession.dll LogSession 7.4.1.109.46827
mediacoreif.dll photoshopdva 11.1.0
MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2018 19.1.1
Plugin.dll Adobe Photoshop CC 2018 19.1.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.5.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.5.0.87
PSArt.dll Adobe Photoshop CC 2018 19.1.1
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop CC 2018 19.1.1
SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526
SVGRE.dll SVGRE 79.586793 79.586793
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1
VulcanControl.dll Vulcan Application Control Library 5.3.0.16
VulcanMessage5.dll Vulcan Message Library 5.3.0.16
WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0
WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
Accented Edges 19.1.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 19.1.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 19.1.1 - from the file “Filter Gallery.8bf”
Average 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Average.8bf”
Bas Relief 19.1.1 - from the file “Filter Gallery.8bf”
BMP 19.1.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 10.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 10.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 19.1.1 - from the file “Filter Gallery.8bf”
Charcoal 19.1.1 - from the file “Filter Gallery.8bf”
Chrome 19.1.1 - from the file “Filter Gallery.8bf”
Cineon 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Cineon.8bi”
Clouds 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Clouds.8bf”
Collada 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
Color Halftone 19.1.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 19.1.1 - from the file “Filter Gallery.8bf”
CompuServe GIF 19.1.1 - from the file “Standard MultiPlugin.8bf”
Conté Crayon 19.1.1 - from the file “Filter Gallery.8bf”
Craquelure 19.1.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 19.1.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 19.1.1 - from the file “Filter Gallery.8bf”
Crystallize 19.1.1 - from the file “Standard MultiPlugin.8bf”
Cutout 19.1.1 - from the file “Filter Gallery.8bf”
Dark Strokes 19.1.1 - from the file “Filter Gallery.8bf”
De-Interlace 19.1.1 - from the file “Standard MultiPlugin.8bf”
Dicom 19.1.1 - from the file “Dicom.8bi”
Difference Clouds 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Clouds.8bf”
Diffuse Glow 19.1.1 - from the file “Filter Gallery.8bf”
Displace 19.1.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 19.1.1 - from the file “Filter Gallery.8bf”
Eazel Acquire 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “EazelAcquire.8ba”
Entropy 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
Export Color Lookup Tables 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Export3DLUT.8be”
Extrude 19.1.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “FastCore.8bx”
Fibers 19.1.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 19.1.1 - from the file “Filter Gallery.8bf”
Filter Gallery 19.1.1 - from the file “Filter Gallery.8bf”
Flash 3D 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
Fresco 19.1.1 - from the file “Filter Gallery.8bf”
Glass 19.1.1 - from the file “Filter Gallery.8bf”
Glowing Edges 19.1.1 - from the file “Filter Gallery.8bf”
Google Earth 4 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
Grain 19.1.1 - from the file “Filter Gallery.8bf”
Graphic Pen 19.1.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 19.1.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 19.1.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 19.1.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 19.1.1 - from the file “Standard MultiPlugin.8bf”
IGES 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
Ink Outlines 19.1.1 - from the file “Filter Gallery.8bf”
JPEG 2000 19.1.1 - from the file “JPEG2000.8bi”
Kurtosis 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
Lens Blur 19.1.1 - from the file “Lens Blur.8bf”
Lens Correction 19.1.1 - from the file “Lens Correction.8bf”
Lens Flare 19.1.1 - from the file “Standard MultiPlugin.8bf”
Liquify 19.1.1 - from the file “Liquify.8bf”
Matlab Operation 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “ChannelPort.8bf”
Maximum 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
Mean 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
Measurement Core 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “MeasurementCore.8me”
Median 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
Mezzotint 19.1.1 - from the file “Standard MultiPlugin.8bf”
Minimum 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
MMXCore Routines 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “MMXCore.8bx”
Mosaic Tiles 19.1.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “MultiProcessor Support.8bx”
Neon Glow 19.1.1 - from the file “Filter Gallery.8bf”
Note Paper 19.1.1 - from the file “Filter Gallery.8bf”
NTSC Colors 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “NTSC Colors.8bf”
Ocean Ripple 19.1.1 - from the file “Filter Gallery.8bf”
OpenEXR 19.1.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 19.1.1 - from the file “Filter Gallery.8bf”
Palette Knife 19.1.1 - from the file “Filter Gallery.8bf”
Patchwork 19.1.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 19.1.1 - from the file “Standard MultiPlugin.8bf”
PCX 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “PCX.8bi”
Photocopy 19.1.1 - from the file “Filter Gallery.8bf”
Photoshop 3D Engine 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Photoshop3DEngine.8bi”
Photoshop Touch 19.0 - from the file “PSDX.8bi”
Picture Package Filter 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “ChannelPort.8bf”
Pinch 19.1.1 - from the file “Standard MultiPlugin.8bf”
Pixar 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Pixar.8bi”
Plaster 19.1.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 19.1.1 - from the file “Filter Gallery.8bf”
PLY 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
Pointillize 19.1.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 19.1.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “PBM.8bi”
Poster Edges 19.1.1 - from the file “Filter Gallery.8bf”
PRC 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
Radial Blur 19.1.1 - from the file “Standard MultiPlugin.8bf”
Radiance 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Radiance.8bi”
Range 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
Render Color Lookup Grid 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Export3DLUT.8be”
Reticulation 19.1.1 - from the file “Filter Gallery.8bf”
Ripple 19.1.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 19.1.1 - from the file “Filter Gallery.8bf”
Save for Web 19.1.1 - from the file “Save for Web.8be”
ScriptingSupport 19.1.1 - from the file “ScriptingSupport.8li”
Shake Reduction 19.1.1 - from the file “Shake Reduction.8bf”
Shear 19.1.1 - from the file “Standard MultiPlugin.8bf”
Skewness 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
Smart Blur 19.1.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 19.1.1 - from the file “Filter Gallery.8bf”
Solarize 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Solarize.8bf”
Spaces 19.1.1 - from the file “Spaces.8li”
Spatter 19.1.1 - from the file “Filter Gallery.8bf”
Spherize 19.1.1 - from the file “Standard MultiPlugin.8bf”
Sponge 19.1.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 19.1.1 - from the file “Filter Gallery.8bf”
Stained Glass 19.1.1 - from the file “Filter Gallery.8bf”
Stamp 19.1.1 - from the file “Filter Gallery.8bf”
Standard Deviation 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
STL 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
Sumi-e 19.1.1 - from the file “Filter Gallery.8bf”
Summation 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
Targa 19.1.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 19.1.1 - from the file “Filter Gallery.8bf”
Tiles 19.1.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 19.1.1 - from the file “Filter Gallery.8bf”
Twirl 19.1.1 - from the file “Standard MultiPlugin.8bf”
U3D 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
Underpainting 19.1.1 - from the file “Filter Gallery.8bf”
Vanishing Point 19.1.1 - from the file “VanishingPoint.8bf”
Variance 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
Virtual Reality Modeling Language | VRML 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
Water Paper 19.1.1 - from the file “Filter Gallery.8bf”
Watercolor 19.1.1 - from the file “Filter Gallery.8bf”
Wave 19.1.1 - from the file “Standard MultiPlugin.8bf”
Wavefront|OBJ 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
WIA Support 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “WIASupport.8li”
Wind 19.1.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “WBMP.8bi”
ZigZag 19.1.1 - from the file “Standard MultiPlugin.8bf”
Optional and third party plug-ins: NONE
Duplicate and Disabled plug-ins: NONE
Plug-ins that failed to load: NONE
Extensions:
com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
com.adobe.inapp.purchase 2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”
New Document 2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”
Libraries 2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”
Start 2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Installed TWAIN devices: NONE
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Try the newer drivers your isdated 7/24/2017 there are several newer versions If they crast there are also older version you can try. CC 2016 seems to be up to date.
Downloads for Intel® Iris™ Graphics 540
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As previously mentioned, the Intel downloads will not install on this laptop, they need to come from Lenovo. And I've installed the latest drivers from Lenovo.
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Since you have a subscription Install and update CS6 and CC 2014 they have fewer bugs then the newer versions of Photoshop perhaps one of them will work well for you. Currently I have CS6, Cc 2014 and CC 2018 19.1.1 installed.
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And it looks like the crashes from PS 2018 aren't showing up in Windows Reliability History. I removed PS 2017 and 2018, re-insstalled 2018 and it still crashes:
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="1.6.3" clientVersion="1.6.3" applicationName="Adobe Photoshop CC" applicationVersion="19.1.0" build="20180116.r.238">
<time year="2018" month="3" day="5" hour="19" minute="20" second="50"/>
<user guid="806fbbb8-b411-4208-8777-6e831bd571a5"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="16299" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="8097" machine="Intel(R) Core(TM) i7-6560U CPU @ 2.20GHz" model="Intel64 Family 6 Model 78 Stepping 3" cpuCount="4" cpuType="8664" cpuFreq="2208 MHz"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x00007FFE5207F289">
<backtrace crashedThread="0">
<thread index="0">
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atlasd82310468 wrote
And it looks like the crashes from PS 2018 aren't showing up in Windows Reliability History. I removed PS 2017 and 2018, re-insstalled 2018 and it still crashes:
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="1.6.3" clientVersion="1.6.3" applicationName="Adobe Photoshop CC" applicationVersion="19.1.0" build="20180116.r.238">
<time year="2018" month="3" day="5" hour="19" minute="20" second="50"/>
<user guid="806fbbb8-b411-4208-8777-6e831bd571a5"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="16299" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="8097" machine="Intel(R) Core(TM) i7-6560U CPU @ 2.20GHz" model="Intel64 Family 6 Model 78 Stepping 3" cpuCount="4" cpuType="8664" cpuFreq="2208 MHz"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x00007FFE5207F289">
<backtrace crashedThread="0">
<thread index="0">
That looks different then the system info you posted missing the latest update which your info states you have installed???
Also here's the System Info:
Adobe Photoshop Version: 19.1.1 20180206.r.254 2018/02/06: 1156206 x64
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Yea, after the re-install I was at 19.1.0, didn't realize CC still showed an update available for PS. I just installed that. Still crashes:
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="1.6.3" clientVersion="1.6.3" applicationName="Adobe Photoshop CC" applicationVersion="19.1.1" build="20180206.r.254">
<time year="2018" month="3" day="5" hour="19" minute="30" second="2"/>
<user guid="806fbbb8-b411-4208-8777-6e831bd571a5"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="16299" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="8097" machine="Intel(R) Core(TM) i7-6560U CPU @ 2.20GHz" model="Intel64 Family 6 Model 78 Stepping 3" cpuCount="4" cpuType="8664" cpuFreq="2208 MHz"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x00007FFE5584F289">
<backtrace crashedThread="0">
<thread index="0">
And latest Sys Info:
Adobe Photoshop Version: 19.1.1 20180206.r.254 2018/02/06: 1156206 x64
Number of Launches: 0
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.16299.15
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2208 MHz
Built-in memory: 8098 MB
Free memory: 4136 MB
Memory available to Photoshop: 6788 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
OpenCL cras
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The driver I saw in your full CC 2018 19.1.1 system info showed a driver date July 24 2017 The driver I see on the lenovo site is July 26 2016 ??? 20.19.15.4463
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="Intel(R) Iris(TM) Graphics 540"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="22.20.16.4749"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) Iris(TM) Graphics 540"
glgpu[0].GLRendererID=6438
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_cac487 d7a695d2e9\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64 _cac487d7a695d2e9\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.i nf_amd64_cac487d7a695d2e9\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\i gdlh64.inf_amd64_cac487d7a695d2e9\igd12umd64.dll"
glgpu[0].GLDriverDate="20170724000000.000000-000"
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Just to be sure I installed all Windows and Photoshop updates, and downloaded and installed the latest VGA drivers from Lenovo. Still crashes.
<?xml version="1.0"?><!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"><crashreport serviceVersion="1.6.3" clientVersion="1.6.3" applicationName="Adobe Photoshop CC" applicationVersion="19.1.3" build="20180323.r.293"><time year="2018" month="4" day="24" hour="22" minute="31" second="56"/><user guid="806fbbb8-b411-4208-8777-6e831bd571a5"/><system platform="Windows 10 Home" osversion="10.0" osbuild="16299" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="8097" machine="Intel(R) Core(TM) i7-6560U CPU @ 2.20GHz" model="Intel64 Family 6 Model 78 Stepping 3" cpuCount="4" cpuType="8664" cpuFreq="2208 MHz"/><crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x00007FFF9383F289"><backtrace crashedThread="0"><thread index="0"><stackStatement index="0" address="0x00007FFF9383F289" symbolname="DrvValidateVersion"/><stackStatement index="1" address="0x00007FFF9384E3CE" symbolname="DrvGetLayerPaletteEntries"/><stackStatement index="2" address="0x00007FFF93833C9B" symbolname="DrvPresentBuffers"/><stackStatement index="3" address="0x00007FFFBED19288" symbolname="wglCopyContext"/><stackStatement index="4" address="0x00007FFF93834959" symbolname="DrvSwapBuffers"/><stackStatement index="5" address="0x00007FFF9383461F" symbolname="DrvSwapBuffers"/><stackStatement index="6" address="0x00007FFFBED2A877" symbolname="wglSwapBuffers"/><stackStatement index="7" address="0x00007FFFE1B9330E" symbolname="SwapBuffers"/><stackStatement index="8" address="0x00007FFF94B66E4A" symbolname="unknown"/><stackStatement index="9" address="0x00007FFF94B64298" symbolname="unknown"/><stackStatement index="10" address="0x00007FFF94B7084E" symbolname="unknown"/><stackStatement index="11" address="0x00007FFFE2BEB85D" symbolname="CallWindowProcW"/><stackStatement index="12" address="0x00007FFFE2BEB40B" symbolname="CallWindowProcW"/><stackStatement index="13" address="0x00007FFFBED28E5D" symbolname="glDebugEntry"/><stackStatement index="14" address="0x00007FFFE2BEB85D" symbolname="CallWindowProcW"/><stackStatement index="15" address="0x00007FFFE2BEB54C" symbolname="CallWindowProcW"/><stackStatement index="16" address="0x00007FFFE2C019C3" symbolname="GetTopWindow"/><stackStatement index="17" address="0x00007FFFE4EF3F94" symbolname="KiUserCallbackDispatcher"/><stackStatement index="18" address="0x00007FFFE1251744" symbolname="NtUserDispatchMessage"/><stackStatement index="19" address="0x00007FFFE2BEB272" symbolname="DispatchMessageW"/><stackStatement index="20" address="0x00007FFFE27E9B27" symbolname="CoWaitForMultipleHandles"/><stackStatement index="21" address="0x00007FFFE27E9E80" symbolname="CoWaitForMultipleHandles"/><stackStatement index="22" address="0x00007FFFE27E9446" symbolname="CoWaitForMultipleHandles"/><stackStatement index="23" address="0x00007FFFE27E90EC" symbolname="CoDecrementMTAUsage"/><stackStatement index="24" address="0x00007FFFE2839601" symbolname="NdrExtStubInitialize"/><stackStatement index="25" address="0x00007FFFE27E92F5" symbolname="CoWaitForMultipleHandles"/><stackStatement index="26" address="0x00007FFFE2837EAF" symbolname="NdrExtStubInitialize"/><stackStatement index="27" address="0x00007FFFE287DA9C" symbolname="CoGetApartmentType"/><stackStatement index="28" address="0x00007FFFE2775B37" symbolname="NdrClientCall3"/><stackStatement index="29" address="0x00007FFFE287D75D" symbolname="NdrOleInitializeExtension"/><stackStatement index="30" address="0x00007FFFE28D8562" symbolname="ObjectStublessClient32"/><stackStatement index="31" address="0x00007FFFE14972D6" symbolname="Ordinal764"/><stackStatement index="32" address="0x00007FFFE286C0AE" symbolname="CoSetErrorInfo"/><stackStatement index="33" address="0x00007FFF949DB127" symbolname="WinRTDialCommitPendingMenuAdditions"/><stackStatement index="34" address="0x00007FFF949DF64E" symbolname="WinRTSecondaryTileVisualElements_GetLogoUriLarge"/><stackStatement index="35" address="0x00007FFF949EB1E2" symbolname="WinRTTileUpdater_EnableNotificationQueuingForTileSize"/><stackStatement index="36" address="0x00007FFF949D48F1" symbolname="WinRTApiInformation_IsEnabledMethod"/><stackStatement index="37" address="0x00007FFFE27F101C" symbolname="Ordinal87"/><stackStatement index="38" address="0x00007FFFE2716D23" symbolname="NdrInterfacePointerMemorySize"/><stackStatement index="39" address="0x00007FFFE2779390" symbolname="NdrClientCall3"/><stackStatement index="40" address="0x00007FFFE26EF019" symbolname="NdrStubCall3"/><stackStatement index="41" address="0x00007FFFE287DC82" symbolname="CStdStubBuffer_Invoke"/><stackStatement index="42" address="0x00007FFFE28331AB" symbolname="CoGetCallContext"/><stackStatement index="43" address="0x00007FFFE28314B2" symbolname="CoGetCallContext"/><stackStatement index="44" address="0x00007FFFE2833EA2" symbolname="CoGetCallContext"/><stackStatement index="45" address="0x00007FFFE282DF7E" symbolname="CoGetCallContext"/><stackStatement index="46" address="0x00007FFFE282E66B" symbolname="CoGetCallContext"/><stackStatement index="47" address="0x00007FFFE27EC748" symbolname="CoWaitForMultipleHandles"/><stackStatement index="48" address="0x00007FFFE27EC420" symbolname="CoWaitForMultipleHandles"/><stackStatement index="49" address="0x00007FFFE27EBE58" symbolname="CoWaitForMultipleHandles"/><stackStatement index="50" address="0x00007FFFE2BEB85D" symbolname="CallWindowProcW"/><stackStatement index="51" address="0x00007FFFE2BEB1EF" symbolname="DispatchMessageW"/><stackStatement index="52" address="0x00007FFFE27E9935" symbolname="CoWaitForMultipleHandles"/><stackStatement index="53" address="0x00007FFFE27E9E67" symbolname="CoWaitForMultipleHandles"/><stackStatement index="54" address="0x00007FFFE27E9446" symbolname="CoWaitForMultipleHandles"/><stackStatement index="55" address="0x00007FFFE27EA51C" symbolname="CoWaitForMultipleHandles"/><stackStatement index="56" address="0x00007FFFE2839239" symbolname="NdrExtStubInitialize"/><stackStatement index="57" address="0x00007FFFE27E92F5" symbolname="CoWaitForMultipleHandles"/><stackStatement index="58" address="0x00007FFFE2837EAF" symbolname="NdrExtStubInitialize"/><stackStatement index="59" address="0x00007FFFE287DA9C" symbolname="CoGetApartmentType"/><stackStatement index="60" address="0x00007FFFE2775B37" symbolname="NdrClientCall3"/><stackStatement index="61" address="0x00007FFFE287D75D" symbolname="NdrOleInitializeExtension"/><stackStatement index="62" address="0x00007FFFE28D8562" symbolname="ObjectStublessClient32"/><stackStatement index="63" address="0x00007FFFE28584A1" symbolname="CoGetStandardMarshal"/><stackStatement index="64" address="0x00007FFFE2855A0D" symbolname="CoGetStandardMarshal"/><stackStatement index="65" address="0x00007FFFE2841D07" symbolname="CoCreateFreeThreadedMarshaler"/><stackStatement index="66" address="0x00007FFFE2801A46" symbolname="RoGetActivationFactory"/><stackStatement index="67" address="0x00007FFFE28022D9" symbolname="RoGetActivationFactory"/><stackStatement index="68" address="0x00007FFFE2802523" symbolname="CoCreateInstance"/><stackStatement index="69" address="0x00007FFFDF8C8B93" symbolname="BiPtCreateEventForApp"/><stackStatement index="70" address="0x00007FFFDF8C6F59" symbolname="BiPtCreateEventForApp"/><stackStatement index="71" address="0x00007FFFDF8D0159" symbolname="BiPtCreateEventForApp"/><stackStatement index="72" address="0x00007FFFDF8D1838" symbolname="BiPtCreateEventForApp"/><stackStatement index="73" address="0x00007FFF949D6C8C" symbolname="WinRTAsyncOperationBOOL_Completed"/><stackStatement index="74" address="0x00007FFF949D821E" symbolname="WinRTAsyncOperationBOOL_Completed"/><stackStatement index="75" address="0x00007FFF949D86C0" symbolname="WinRTDialCreate"/><stackStatement index="76" address="0x00007FF6DD2B8FAD" symbolname="boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance"/><stackStatement index="77" address="0x00007FF6DB9F8F6B" symbolname="boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance"/><stackStatement index="78" address="0x00007FF6DC8B1209" symbolname="boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance"/><stackStatement index="79" address="0x00007FF6DBB58D62" symbolname="boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance"/><stackStatement index="80" address="0x00007FF6DD21EC58" symbolname="boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_oarchive> >::get_instance"/><stackStatement index="81" address="0x00007FF6DD82A3C7" symbolname="deepcut::PostProc"/><stackStatement index="82" address="0x00007FFFE4D81FE4" symbolname="BaseThreadInitThunk"/><stackStatement index="83" address="0x00007FFFE4EBF061" symbolname="RtlUserThreadStart"/></thread></backtrace><registerSet><register name="RAX" value="0x00007FFF940FD920"/><register name="RBX" value="0x00007FFF9385A660"/><register name="RCX" value="0x0000000000000000"/><register name="RDX" value="0x0000000000000064"/><register name="RSI" value="0x0000019792C48990"/><register name="RDI" value="0x00000197946334B0"/><register name="RSP" value="0x000000177AEF8550"/><register name="RBP" value="0x000000177AEF85E9"/><register name="RIP" value="0x00007FFF9383F289"/><register name="EFL" value="0x0000000000010202"/><register name="LastExceptionToRip" value="0x0000000000000000"/><register name="LastExceptionFromRip" value="0x0000000000000000"/></registerSet>
<binaryImageSet><binaryImage start="0x00007FF6D3D00000" end="0x00007FF6E064D000" path="adobe\Photoshop.exe"/><binaryImage start="0x00007FFFE4E50000" end="0x00007FFFE5030000" path="ntdll.dll"/><binaryImage start="0x00007FFFE4D70000" end="0x00007FFFE4E1E000" path="kernel32.dll"/><binaryImage start="0x00007FFFE2010000" end="0x00007FFFE2276000" path="KERNELBASE.dll"/><binaryImage start="0x00007FFFDF290000" end="0x00007FFFDF318000" path="apphelp.dll"/><binaryImage start="0x00007FFFB9EE0000" end="0x00007FFFB9F37000" path="AcGenral.dll"/><binaryImage start="0x00007FFFE2530000" end="0x00007FFFE25CD000" path="msvcrt.dll"/><binaryImage start="0x00007FFFE4A90000" end="0x00007FFFE4AEB000" path="sechost.dll"/><binaryImage start="0x00007FFFE26A0000" end="0x00007FFFE27BF000" path="rpcrt4.dll"/><binaryImage start="0x00007FFFE4A30000" end="0x00007FFFE4A81000" path="shlwapi.dll"/><binaryImage start="0x00007FFFE27C0000" end="0x00007FFFE2AC8000" path="combase.dll"/><binaryImage start="0x00007FFFE1270000" 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</crashreport>
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atlasd82310468 wrote
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 18.0.0.53
Fault Module Name: ig9icd64.dll
Two things It looks like you did nit install the CC 207 updates and your Displays Device driver is crashing, Make sure you have the latest device driver install into your Machine system
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Did you ever figure this problem out? I am having a very similar problem with my Yoga 900 i7 with 6500U CPU. Only PS doesn't crash, just dummies down the graphics card. Makes everything blurry in PS. All my other programs, browsers, apps, etc look fine. Also i noticed that when i open up the "file info" tab on a file all the text boxes get jumbled. This all seemed to happen right after my laptop updated Windows10.
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Please post information about your actual problem since it does not seem to related to this thread. Start a new thread
Supply pertinent information for quicker answers