5 Replies Latest reply on May 27, 2018 7:35 AM by AnandSri

    Acrobat DC Pro and Standard unstable since update to 2018.011.20038

    betsyh29301647

      We have about 50 installations of Acrobat DC Pro and Standard.  All was well until we pushed out the most recent update to version 2018.011.20038.  Now we are having multiple issues:

       

      1. Outlook plugins cause Outlook 2010 to become unstable, crashing repeatedly
        • Turning off the plugins resolves the problem
      2. Adobe PDF print driver seems to have become corrupt
        • I'm testing removing the print driver and repairing Acrobat
      3. Opening a PDF does not open the document, but presents the Acrobat Print Menu
      4. Acrobat DC freezes constantly, taking a long time to open, close, or print
      5. PDF print jobs get stuck in the print queue, but don't show to the user
        • Print jobs have to be cleared from the print server

       

      Is anyone else having these problems?  Have you found a solution?