6 Replies Latest reply on Jul 1, 2008 1:32 AM by Edwinm

    Can't update, or uninstall, AIR runtime. HELP

    dracflam
      I have AIR 1.07 installed at the moment. This is ridiculous... I downloaded the AIR installer 1.1, and it gives me this error:
      An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.

      I have admin rights to my computer...
      So I try running the installer with -uninstall option, here's the log file (which i had to google search to even learn how to find the log file in the first place...hint, put the log file somewhere obvious, or tell in the error message, where it is!):
      UI SWF load is complete
      starting uninstall
      Scheduling uninstall of product guid {00203668-8170-44A0-BE44-B632FA4D780F}
      Beginning install
      Uninstalling product w/ GUID {00203668-8170-44A0-BE44-B632FA4D780F}
      Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
      Rollback due to error complete
      error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
      runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
      begin quitting

      Can someone please help me out here...