16 Replies Latest reply on Mar 8, 2018 2:57 PM by Jeff Arola

    Photoshop 7 - Generic PDF file download error

    jimb9971699

      I'm encountering a problem when in Photoshop 7.0 (Window 10 ) and attempting to  download multiple images from a generic pdf file.  I get an error message stating : "Could
      not complete the import command because of a disk error".

       

      Any solutions to this?; grateful for any advice...

       

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        • 1. Re: Photoshop 7 - Generic PDF file download error
          JJMack Most Valuable Participant

          Did you check you disk  to see if there are problems or not? If there is a problem in PS 7 it will not be fixed Adobe stopped supporting PS7 around 14 years ago.

          • 2. Re: Photoshop 7 - Generic PDF file download error
            jimb9971699 Level 1

            Yes. My Disk is 463 GB, with 366 GB free. CHKDSK found no bad sectors. I'm hoping that there is a simple solution. I cant have been the first...

            • 3. Re: Photoshop 7 - Generic PDF file download error
              JJMack Most Valuable Participant

              If you believe you not the first you should search the web to see if anyone  found a solution. If there are answers you will have you answer faster searching for the answer.  PS 7 is 2002 software I believe most have forgotten it.

              • 4. Re: Photoshop 7 - Generic PDF file download error
                jimb9971699 Level 1

                I did search the net, but there is no answer. Possibly a relatively rare task I'm asking of it...

                • 5. Re: Photoshop 7 - Generic PDF file download error
                  JJMack Most Valuable Participant

                  Try moving the PDF to a flash drive.  If may be something like your disk is larger than was possible back in 2002 and PS 7 may be having a problem with your TByte drive.  PS7 is very old software.

                  • 6. Re: Photoshop 7 - Generic PDF file download error
                    jimb9971699 Level 1

                    I have a Intel Core i7 chip, but the HD is only 500 GB.

                    • 7. Re: Photoshop 7 - Generic PDF file download error
                      JJMack Most Valuable Participant

                      Only 500GB in 2002 was also not possible  4GB was big back than and may have been the limit my memory is not as good these day as it was back in 2002.

                       

                      Timeline[edit]

                      • 1956 – IBM 350, shipment of test disk drive to Zellerbach, SF CA, USA
                      • 1957 – IBM 350, first production disk drive, 5 million characters (6-bit), equivalent to 3.75 megabytes.
                      • 1961 – IBM 1301 Disk Storage Unit introduced with one head per surface and aerodynamic flying heads, 28 million characters (6-bit) per module.
                      • 1961 – Bryant Computer Products division of Ex-Cell-O, 1 meter platters, 1200 RPM, up to 205MB.
                      • 1962 – IBM 1311 introduced removable disk packs containing 6 disks, storing 2 million characters per pack
                      • 1964 – IBM 2311 with 7.25 megabytes per disk pack
                      • 1964 – IBM 2310 removable cartridge disk drive with 1.02 MB on one disk
                      • 1965 – IBM 2314 with 11 disks and 29 MB per disk pack
                      • 1968 – Memorex is first to ship an IBM-plug-compatible disk drive
                      • 1970 – IBM 3330 Merlin, introduced error correction, 100 MB per disk pack
                      • 1973 – IBM 3340 Winchester introduced removable sealed disk packs that included head and arm assembly, 35 or 70 MB per pack
                      • 1973 – CDC SMD announced and shipped, 40 MB disk pack
                      • 1976 – 1976 IBM 3350 "Madrid" – 317.5 megabytes, eight 14" disks, re-introduction of disk drive with fixed disk media
                      • 1979 – IBM 3370 introduced thin film heads, 571 MB, non-removable
                      • 1979 – 1979 IBM 62PC "Piccolo" – 64.5 megabytes, six 8" disks, first 8-inch HDD
                      • 1980 – The IBM 3380 was the world's first gigabyte-capacity disk drive. Two 1.26 GB, head disk assemblies (essentially two HDDs) were packaged in a cabinet the size of a refrigerator,[20] weighed 249 kg, and had a price tag of 40,000 USDwhich is 118,805 USD in present-day terms.[21]
                      • 1980 – ST-506 first 514 inch drive released with capacity of 5 megabytes, cost $1500 USD
                      • 1982 – HP 7935 404 megabyte, 7 platter hard drive for minicomputers, HP-IB bus, $27,000
                      • 1983 – RO351/RO352 first 312 inch drive released with capacity of 10 megabytes[22]
                      • 1986 – Standardization of SCSI
                      • 1988 – PrairieTek 220 – 20 megabytes, two 2.5" disks, first 2.5 inch HDD
                      • 1989 – Jimmy Zhu and H. Neal Bertram from UCSD proposed exchange decoupled granular microstructure for thin film disk storage media, still used today.
                      • 1990 – 1990 IBM 0681 "Redwing" – 857 megabytes, twelve 5.25" disks. First HDD with PRML Technology (Digital Read Channel with 'partial response maximum likelihood' algorithm).
                      • 1991 – IBM 0663 "Corsair" – 1,004 megabytes, eight 3.5" disks; first HDD using magnetoresistive heads
                      • 1991 – Integral Peripherals 1820 "Mustang" – 21.4 megabytes, one 1.8" disk, first 1.8-inch HDD[23]
                      • 1992 – HP Kittyhawk – 20MB, first 1.3-inch hard-disk drive
                      • 1993 – IBM 3390 model 9, the last Single Large Expensive Disk drive announced by IBM
                      • 1994 – IBM introduces Laser Textured Landing Zones (LZT)
                      • 1997 – IBM Deskstar 16GP "Titan" – 16,800 megabytes, five 3.5" disks; first (Giant Magnetoresistance) heads
                      • 1997 – Seagate introduces the first hard drive with fluid bearings[24]
                      • 1998 – UltraDMA/33 and ATAPI standardized
                      • 1999 – IBM releases the Microdrive in 170 MB and 340 MB capacities
                      • 2002 – (Parallel) ATA breaks 137 GB (128 GiB) addressing space barrier
                      • 2003 – Serial ATA introduced
                      • 2003 – IBM sells disk drive division to Hitachi
                      • 2004 – MK2001MTN first 0.85-inch drive released by Toshiba with capacity of 2 gigabytes[23]
                      • 2005 – First 500 GB hard drive shipping (Hitachi GST)
                      • 2005 – Serial ATA 3 Gbit/s standardized
                      • 2005 – Seagate introduces Tunnel MagnetoResistive Read Sensor (TMR) and Thermal Spacing Control
                      • 2005 – Introduction of faster SAS (Serial Attached SCSI)
                      • 2005 – First perpendicular magnetic recording (PMR) HDD shipped: Toshiba 1.8-inch 40/80 GB[25]
                      • 2006 – First 750 GB hard drive (Seagate)
                      • 2006 – First 200 GB 2.5" hard drive utilizing perpendicular recording (Toshiba)
                      • 2006 – Fujitsu develops heat-assisted magnetic recording (HAMR) that could one day achieve one terabit per square inch densities[26]
                      • 2007 – First 1 terabyte[27] hard drive[28] (Hitachi GST)
                      • 2008 – First 1.5 terabyte[27] hard drive[29] (Seagate)
                      • 2009 – First 2.0 terabyte hard drive[30] (Western Digital)
                      • 2010 – First 3.0 terabyte hard drive[31][32] (Seagate, Western Digital)
                      • 2010 – First hard drive manufactured by using the Advanced Format of 4,096 bytes a block ("4K") instead of 512 bytes a block[33]
                      • 2011 – First 4.0 terabyte hard drive[34] (Seagate)
                      • 2011 – Floods hit many hard drive factories. Predictions of a worldwide shortage of hard disk drives cause prices to double.[35][36][37]
                      • 2012 – Western Digital announces the first 2.5-inch, 5 mm thick drive, and the first 2.5-inch, 7 mm thick drive with two platters[38] (Western Digital)
                      • 2012 – HGST announces helium-filled hard disk drives, promising cooler operation and the ability to increase the maximum number of platters from five to seven in the 3.5" form factor[39] (Hitachi GST)
                      • 2012 – TDK demonstrates 2 TB on a single 3.5-inch platter[40]
                      • 2012 – Hitachi Global Storage Technologies and Western Digital merge to one hard drive manufacturer. To ensure actual competition on the hard drive market after the merging, the U.S. Federal Trade Commission requires that Western Digital and Hitachi GST give assets and intellectual property rights to Toshiba.[41] This allows Toshiba to re-enter the 3.5" desktop hard disk drive market with capacities up to 3 TB.[42] Prior to this, Toshiba had only manufactured 2.5" laptop HDDs for many years.
                      • 2013 – Seagate announces that it will ship hard disk drives with capacities up to 5 TB using shingled magnetic recording(SMR), a method where tracks are written to partially overlap each other. The read head, being smaller, can still read the overlapped tracks.[43]
                      • 2013 – HGST announces a helium-filled 6 TB hard disk drive for enterprise applications[44]
                      • 2013 – Western Digital demonstrates heat assisted magnetic recording (HAMR) technology[45][46][47][48]
                      • 2014 – Seagate introduces 6 TB hard drives that do not use helium, in turn increasing their power consumption and lowering their overall cost[49]
                      • 2014 – Seagate ships world's first 8 TB hard drives[50]
                      • 2015 – In June HGST ships Ultrastar Archive Ha10 SMR HDD, the world's first 10 TB HDD[51] followed in December by a conventional PMR HDD[52]
                      • 2017 – 12 TB Helium-based HDD available from Western Digital.[53]
                      • 2017 – 14 TB Helium-filled PMR HDD announced by Toshiba, with availability being promised for 2018 Q1 or Q2.[54]
                      • 8. Re: Photoshop 7 - Generic PDF file download error
                        Jeff Arola Adobe Community Professional

                        Is it only a certain pdf or all pdfs you've tried?

                        • 9. Re: Photoshop 7 - Generic PDF file download error
                          jimb9971699 Level 1

                          Smallest USB stick I have is 8 GB. I've tried without success on two different pdf files.

                          • 10. Re: Photoshop 7 - Generic PDF file download error
                            Jeff Arola Adobe Community Professional

                            See if resetting the ps 7 preferences makes any difference.

                             

                            Go to

                             

                            C:\Users\User Name\AppData\Roaming\Adobe\Photoshop

                             

                            and trash the

                             

                            7.0 folder

                             

                             

                            Also if you haven't applied the photoshop 7.0.1 update, do that as well.

                            If in ps 7 you go to Help>About Photoshop that will show the version.

                             

                            Adobe - Photoshop : For Windows : Adobe Photoshop 7.0.1 update

                            • 11. Re: Photoshop 7 - Generic PDF file download error
                              jimb9971699 Level 1

                              The update to 7.01 failed as C:\Program Files (x86)\Adobe\Photoshop 7.0\ as the update programme could not find Photoshop 7.0 there. It is there! 7.0 was uploaded with an original key (not a pirate) key, Perhaps it nevertheless failed to recognize it? It didn't ask for the key.

                               

                              C:\Users\james\AppData\Local\Microsoft\Windows\INetCache\Virtualized\C\Users\james\AppData \Roaming Had no folder in it, only Flash Player.

                               

                              Just for info: There was a C:\Windows.old\Users\james\AppData\Roaming There was no Photoshop folder there either.

                              • 12. Re: Photoshop 7 - Generic PDF file download error
                                Jeff Arola Adobe Community Professional

                                Press the Windows Logo key + S to bring up the search dialog (Cortana)

                                 

                                At the bottom where it says Ask Me anything paste in the field

                                 

                                C:\Users\%USERNAME%\AppData\Roaming\Adobe\Photoshop

                                 

                                then hit Enter

                                • 13. Re: Photoshop 7 - Generic PDF file download error
                                  Test Screen Name Most Valuable Participant

                                  I think Photoshop 7 was the very first to have PDF import. And at the time it was released, Acrobat 5 was current, so it cannot support PDF 1.5 or later. A lot has happened in the years since you bought this software, don't expect too much of it.

                                  • 14. Re: Photoshop 7 - Generic PDF file download error
                                    jimb9971699 Level 1

                                    C:\Users\%USERNAME%\AppData\Roaming\Adobe\Photoshop did work and I trashed the 7.0 folder. However the update to 7.01 still failed as the update programme could not find Photoshop 7.0 in C:\Program Files (x86)\Adobe\Photoshop 7.0\

                                    • 15. Re: Photoshop 7 - Generic PDF file download error
                                      Test Screen Name Most Valuable Participant

                                      Your solution is probably to throw away your 16 year old software and upgrade. You don’t seem to want this solution. I have no other.

                                      • 16. Re: Photoshop 7 - Generic PDF file download error
                                        Jeff Arola Adobe Community Professional

                                        So your still having trouble with the pdfs after trashing the ps 7 folder (that folder contains the ps 7 preferences)?

                                         

                                        Is it possible you could let us have a copy of one of the pdfs so we can check on our machines?

                                        It's quite possible there is something wrong with the pdfs.

                                        You could use Dropbox of similar to share the file.

                                         

                                        As far as the 7.0.1 update not installing, that's usually because your serial number has been blacklisted.

                                        Back when ps 7 was current adobe blacklisted whole blocks of serials and quite a few legitimate users got their serials blacklisted thru no fault of their own. Back then one could call adobe and a new serial, but i'm afraid that time has long past.