10 Replies Latest reply on Mar 9, 2018 4:39 AM by Per Berntsen

    Greyed out images in lightroom

    sreggog Level 1

      When I import images in Lightroom they are greyed out.If i go into develop and pick a greyed out image it shows on the screen and i can work on it.When it returns to the library it is again grayed out.This has only happen very recently .The rest of the catalog is fine and all correct.Have tried importing  nef DNG and jpeg files all to the same result .Cant see any way of actually get information from abobe so any help would be appreciated.

        • 1. Re: Greyed out images in lightroom
          Just Shoot Me Adobe Community Professional

          Grayed out images in the Import dialog window mean those images are already imported into the catalog.

           

          As for grayed out images in the Library module could you post a screen shot of this. Please show the Full LR Library window not just a part of it.

          • 2. Re: Greyed out images in lightroom
            dj_paige Level 10

            sreggog  wrote

             

            When I import images in Lightroom they are greyed out.If i go into develop and pick a greyed out image it shows on the screen and i can work on it.When it returns to the library it is again grayed out.

            This isn't really clear to me what you are describing. You first talk about Import, then develop, then Library module. Can you show us screen captures of what you are seeing?

            • 3. Re: Greyed out images in lightroom
              JohanEl54 Adobe Community Professional

              sreggog  wrote

               

              When I import images in Lightroom they are greyed out.If i go into develop and pick a greyed out image it shows on the screen and i can work on it.When it returns to the library it is again grayed out.This has only happen very recently .The rest of the catalog is fine and all correct.Have tried importing  nef DNG and jpeg files all to the same result .Cant see any way of actually get information from abobe so any help would be appreciated.

              If you mean that your images are greyed out in the Library after you've imported them, then most likely you have flagged them as 'Rejected' (black flag with an 'X'). Maybe you added this to a metadata preset that you apply on import...

              • 4. Re: Greyed out images in lightroom
                JohanEl54 Adobe Community Professional

                dj_paige  wrote

                 

                sreggog   wrote

                 

                When I import images in Lightroom they are greyed out.If i go into develop and pick a greyed out image it shows on the screen and i can work on it.When it returns to the library it is again grayed out.

                This isn't really clear to me what you are describing. You first talk about Import, then develop, then Library module. Can you show us screen captures of what you are seeing?

                An image that is flagged as 'Rejected' is greyed out in the library. You can still edit it normally in the develop module however. And when you return to the library grid it would still be greyed out.

                • 5. Re: Greyed out images in lightroom
                  JohanEl54 Adobe Community Professional

                  Strator  wrote

                   

                  Hello. I have been able to correct with phone support.

                  Can you tell us what the problem was?

                  • 6. Re: Greyed out images in lightroom
                    sreggog Level 1

                    Library view.JPGDevelop view.JPGHi Folks sorry about the layout first time ive tried this .The image at the top is what I have in the library after i imported the pictures.The below image is in the develop screen where i can see the photo and work on it .Then if I return to the Library screen it still looks like the above..Hope tha explains things a bit better.

                    • 7. Re: Greyed out images in lightroom
                      Just Shoot Me Adobe Community Professional

                      It look like the Previews aren't being created. Try Deleting the Previews folder which is found in the same folder as the LR catalog you are using. Have LR closed when you do this. The next time you open LR the Previews folder and subfolders will be recreated.

                       

                      You can also try resetting the LR preferences.

                       

                      https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

                      • 8. Re: Greyed out images in lightroom
                        Per Berntsen Adobe Community Professional

                        The gray previews are caused by a defective monitor profile, and the brownish tint in the gray areas of the histogram is also an indication of this. Windows 10 is known to install bad monitor profiles when doing updates, which is probably what happened to you.

                         

                        To fix the problem, calibrate your monitor with a hardware calibrator, which will create a profile that accurately describes your monitor.

                        If you don't have a calibrator, set the monitor profile to sRGB (Adobe RGB if you have a wide gamut monitor).

                        This will not be entirely accurate, but may be close enough, depending on your requirements.

                         

                        Go to Control panel > Color management.

                        Add the sRGB profile and set it as Default.

                        Make sure Use my settings for this device is checked.

                         

                        1 person found this helpful
                        • 9. Re: Greyed out images in lightroom
                          sreggog Level 1

                          Hi Folks

                          Thank you all for your help re my problem.I deleted the previews folder  attached to this catalog and on reopening Lightroom all my images are now visible.

                          Thanks for your help and i will keep all your suggestions in mind for my next problem .

                          Bye

                          • 10. Re: Greyed out images in lightroom
                            Per Berntsen Adobe Community Professional

                            So it seems that you had two problems - a corrupted preview cache, and a broken monitor profile.

                            To fix the monitor profile, follow the directions given above.

                            Your histograms probably still have the brownish cast in the  areas that should be neutral gray.