1 Reply Latest reply on Mar 6, 2018 12:27 PM by JJMack

    CC2018 files open in CC2017 (It didn't work 1 month ago)

    umagurl77 Level 1

      Hi there,

       

      Back in December when I was running Creative Cloud 2017 on El Capitain with NO access to the online Creative Cloud updater,  I tried to open a jpg saved in Creative Cloud 2018, it wouldn't open.

       

      Fast forward to now, I'm running Sierra Creative Cloud 2018 WITH access to the online Creative Cloud updater, that same jpg now opens in all of my older photoshops.

       

      Can anyone tell me why? Am I going crazy?!

       

      Thx!