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I see you have an Adobe account under the same ID as with forums.
I did go through your account details and noticed that your Stock subscription has been suspended(due to payment issues).
Please contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.
In case you are unable to reach our support team through the above-mentioned links, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Feel free to update this thread in case of any additional questions.
I had the free trail by accident i haven’t used this can my membership just be cancelled please????
I previously saw that if you didn’t but anything (which i didnt) then the free trial would just stop, so can you please just cancel it and give me a number or email so i can complain because i am really not happy with this customer service
I apologize for the trouble and have checked your account as well.
Since you haven't used any of the licenses from your account and you did not have any intent of subscribing to the plan as well, I will get the subscription cancelled for you as an exception.
I hope that helps!