6 Replies Latest reply on Mar 9, 2018 12:02 AM by stuartw13732896

    Fuji X1H Raw

    stuartw13732896 Level 1

      Hi, I went to help menu in lightroom, and updated my lightroom, still doesn't display the raws, shot with the fuji x1h?

        • 1. Re: Fuji X1H Raw
          GautamBahl Adobe Employee

          Hi Stuart,

           

          Fuji X-H1 is supported with Lightroom Classic 7.2 & Lightroom CC 1.2.

           

          Could you please share the exact version of your lightroom by going to Help>system info.

           

          Regards,

          Gautam

          • 2. Re: Fuji X1H Raw
            JimHess Adobe Community Professional & MVP

            What version of Lightroom do you have installed? Exact version, please.

            • 3. Re: Fuji X1H Raw
              stuartw13732896 Level 1

              Lightroom version: CC 2015.14 [ 1149743 ]

              License: Creative Cloud

              Language setting: en-ZA

              Operating system: Mac OS 10

              Version: 10.12.6 [16G1212]

              Application architecture: x64

              Logical processor count: 8

              Processor speed: 2,3 GHz

              Built-in memory: 16 384,0 MB

              Real memory available to Lightroom: 16 384,0 MB

              Real memory used by Lightroom: 778,8 MB (4,7%)

              Virtual memory used by Lightroom: 1 594,7 MB

              Memory cache size: 411,6MB / 3 864,7MB (10,7%)

              Maximum thread count used by Camera Raw: 5

              Camera Raw SIMD optimization: SSE2,AVX,AVX2

              Camera Raw virtual memory: 267MB / 8191MB (3%)

              Displays: 1) 2880x1800

               

               

              Graphics Processor Info:

              NVIDIA GeForce GT 750M OpenGL Engine

               

               

              Check OpenGL support: Passed

              Vendor: NVIDIA Corporation

              Version: 4.1 NVIDIA-10.17.5 355.10.05.45f01

              Renderer: NVIDIA GeForce GT 750M OpenGL Engine

              LanguageVersion: 4.10

              • 4. Re: Fuji X1H Raw
                GautamBahl Adobe Employee

                I believe you are using a Creative cloud photography plan.

                 

                You need to install Lightroom Classic from the creative cloud desktop app.

                 

                Lightroom classic 7.2 version supports Fuji X-H1.

                 

                Lightroom CC 2015.14 does not support it.

                 

                Regards,

                Gautam

                • 5. Re: Fuji X1H Raw
                  stuartw13732896 Level 1

                  Thankyou, for the reply

                   

                  I m not always sure what s the newest updates, however i v installed

                  cloud-base and lightroom classic, as far as I knw, I will recheck, and

                  possible get back with more questions

                  Thankyou

                  • 6. Re: Fuji X1H Raw
                    stuartw13732896 Level 1

                    Thankyou, for the advise, I followed your advise, and it s working now.

                    Thanks Kindly & Kind regards

                     

                    Stuart Weber