2 Replies Latest reply on Mar 8, 2018 1:41 PM by phillipp86302737

    Photoshop CC 2018 CRASHING on iMac, HELP!

    phillipp86302737

      Hello!

       

      I am a graphic designer and I just started at a new company which has a late 2013 fully loaded 27" iMac with Adobe Creative Cloud.

       

      I work primarily in Photoshop and it was working perfectly the last two weeks on their iMac. But, then it started crashing. I checked to see if it was some weird trial thing just because of the timeline. But I was signed into a good account that is up to date and most of the other programs within the suite work just fine.

       

      What I have narrowed it down to is this:

      I can load a .psd document and begin to work for a few seconds. Whenever I use the text tool and try to change the font by clicking the drop down button, BOOM. It crashes, every single time.

       

      I am a professional that has lots of work to do and I need to get this fixed asap!

       

      I have uninstalled photoshop multiple times.

      I uninstalled every adobe program on the computer including creative cloud and reinstalled, same issues.

      I updated the iMac.

      I have restarted 100 times.

       

      I have tried just about everything I can think of, any ideas on how to fix this issue?

       

      Thanks in advance,

       

      -Scott Parker