7 Replies Latest reply on Mar 20, 2018 7:47 AM by Warunicorn

    Photoshop launches and then crashes on load

    solaini Level 1

      Hello,

       

      I just downloaded photoshop and has this issue come up, uninstalled thinking it was a corrupted install and the issue continues.  Here is what happens:

       

      Photohshop launches -> I select either a tutorial from learn or start fresh -> PS looks like it is loading and then crashes after a spinning wheel appears.

       

      Running this on a Surface Laptop, i7 16gb. 

       

      Please help as I only have a couple days of trial left and would like to test the software before moving forward with a subscription.

       

      Thanks,

      Alex