10 Replies Latest reply on Mar 10, 2018 12:47 PM by hectorfgerena

    Work Space & New Documents are not appearing

    hectorfgerena Level 1

      Hi; In my Laptop the Work Space it is not showing, the screen appears blank (black), the same happens when I try to create a New Document. I have PS CC 2018 the latest version. I already try starting PS in default mode & does not fix the issue. I also did an uninstall/install & still same issue.

       

      Thanks.

        • 1. Re: Work Space & New Documents are not appearing
          JJMack Most Valuable Participant

          What can you tell us about you laptop?  Post your Photoshop menu Help>System Info copy and paste that information here.

          • 2. Re: Work Space & New Documents are not appearing
            Trevor.Dennis Adobe Community Professional (Moderator)

            Try hitting the Tab key

            • 3. Re: Work Space & New Documents are not appearing
              hectorfgerena Level 1

              Adobe Photoshop Version: 19.1.1 20180206.r.254 2018/02/06: 1156206 x64
              Number of Launches: 3
              Operating System: Windows 10 64-bit
              Version: 10 or greater 10.0.16299.15
              System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
              Physical processor count: 4
              Logical processor count: 8
              Processor speed: 1992 MHz
              Built-in memory: 12174 MB
              Free memory: 6621 MB
              Memory available to Photoshop: 10580 MB
              Memory used by Photoshop: 70 %
              Alias Layers: Disabled.
              Modifier Palette: Enabled.
              Highbeam: Enabled.
              Image tile size: 1024K
              Image cache levels: 4
              Font Preview: Medium
              TextComposer: Latin
              Display: 1
              Display Bounds: top=0, left=0, bottom=1080, right=1920
              OpenGL Drawing: Disabled.
              OpenGL Allow Old GPUs: Not Detected.
              AIFCoreInitialized=1
              AIFOGLInitialized=1
              OGLContextCreated=1
              NumGLGPUs=1
              NumCLGPUs=2
              NumNativeGPUs=0
              glgpu[0].GLVersion="4.1"
              glgpu[0].IsIntegratedGLGPU=0
              glgpu[0].GLMemoryMB=1024
              glgpu[0].GLName="Intel(R) UHD Graphics 620"
              glgpu[0].GLVendor="Intel"
              glgpu[0].GLVendorID=32902
              glgpu[0].GLDriverVersion="22.20.16.4691"
              glgpu[0].GLRectTextureSize=16384
              glgpu[0].GLRenderer="Intel(R) UHD Graphics 620"
              glgpu[0].GLRendererID=22807
              glgpu[0].HasGLNPOTSupport=1
              glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\ki122753.inf_amd64_5b30a ccad7fa3bba\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki122753.inf_amd 64_5b30accad7fa3bba\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki12275 3.inf_amd64_5b30accad7fa3bba\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepositor y\ki122753.inf_amd64_5b30accad7fa3bba\igd12umd64.dll"
              glgpu[0].GLDriverDate="20170602000000.000000-000"
              glgpu[0].CanCompileProgramGLSL=1
              glgpu[0].GLFrameBufferOK=1
              glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 22.20.16.4691"
              glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
              glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
              glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
              glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
              glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
              glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
              glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
              glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
              glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
              glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
              clgpu[0].CLPlatformVersion="2.1 "
              clgpu[0].CLDeviceVersion="2.1 "
              clgpu[0].IsIntegratedCLGPU=1
              clgpu[0].CLMemoryMB=4861
              clgpu[0].CLName="Intel(R) UHD Graphics 620"
              clgpu[0].CLVendor="Intel(R) Corporation"
              clgpu[0].CLVendorID=32902
              clgpu[0].CLDriverVersion="22.20.16.4691"
              clgpu[0].CLBandwidth=1.9071e+10
              clgpu[0].CLCompute=195.429
              clgpu[1].CLPlatformVersion="1.2"
              clgpu[1].CLDeviceVersion="1.2 CUDA"
              clgpu[1].IsIntegratedCLGPU=0
              clgpu[1].CLMemoryMB=4096
              clgpu[1].CLName="GeForce 940MX"
              clgpu[1].CLVendor="NVIDIA Corporation"
              clgpu[1].CLVendorID=4318
              clgpu[1].CLDriverVersion="391.01"
              clgpu[1].CLBandwidth=1.40385e+10
              clgpu[1].CLCompute=258.564
              License Type: Subscription
              Serial number: 91190275796554125960
              GUIDBucket:
              Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\
              Temporary file path: C:\Users\hgere\AppData\Local\Temp\
              Photoshop scratch has async I/O enabled
              Scratch volume(s):
              Startup, 915.5G, 654.5G free
              Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\
              Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

              Installed components:
              A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
              ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342
              AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146
              AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0
              AdobeOwl.dll Adobe Owl 5.2.11
              AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229
              AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827
              AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619
              AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924
              AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924
              AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924
              adobe_caps.dll Adobe CAPS 10,0,0,6
              AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342
              ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6
              AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279
              amtlib.dll AMTLib (64 Bit) 10.0.0.221BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000
              ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342
              AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390
              AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
              Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342
              BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342
              boost_date_time.dll photoshopdva 11.1.0
              boost_filesystem.dll photoshopdva 11.1.0
              boost_signals.dll photoshopdva 11.1.0
              boost_system.dll photoshopdva 11.1.0
              boost_threads.dll photoshopdva 11.1.0
              cg.dll NVIDIA Cg Runtime 3.0.00007
              cgGL.dll NVIDIA Cg Runtime 3.0.00007
              CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
              CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342
              CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0
              dnssd.dll Bonjour 3,0,0,2
              dvaaudiodevice.dll photoshopdva 11.1.0
              dvacore.dll photoshopdva 11.1.0
              dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
              dvamarshal.dll photoshopdva 11.1.0
              dvamediatypes.dll photoshopdva 11.1.0
              dvametadata.dll photoshopdva 11.1.0
              dvametadataapi.dll photoshopdva 11.1.0
              dvametadataui.dll photoshopdva 11.1.0
              dvaplayer.dll photoshopdva 11.1.0
              dvatransport.dll photoshopdva 11.1.0
              dvaui.dll photoshopdva 11.1.0
              dvaunittesting.dll photoshopdva 11.1.0
              dynamiclink.dll photoshopdva 11.1.0
              ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526 81.1150526
              icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
              icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
              icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
              igestep30.dll IGES Reader 9.3.0.113
              imslib.dll IMSLib DLL 10.0.0.22
              JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591
              libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
              libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
              libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0
              LogSession.dll LogSession 7.4.1.109.46827
              mediacoreif.dll photoshopdva 11.1.0
              MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396
              pdfsettings.dll Adobe PDFSettings 1.04
              Photoshop.dll Adobe Photoshop CC 2018 19.1.1
              Plugin.dll Adobe Photoshop CC 2018 19.1.1
              PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.5.0
              PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.5.0.87
              PSArt.dll Adobe Photoshop CC 2018 19.1.1
              PSCloud.dll 1.0.0.1
              PSViews.dll Adobe Photoshop CC 2018 19.1.1
              SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526
              SVGRE.dll SVGRE 79.586793 79.586793
              svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0
              tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118
              tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118
              TfFontMgr.dll FontMgr 9.3.0.113
              TfKernel.dll Kernel 9.3.0.113
              TFKGEOM.dll Kernel Geom 9.3.0.113
              TFUGEOM.dll Adobe, UGeom© 9.3.0.113
              updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1
              VulcanControl.dll Vulcan Application Control Library 5.3.0.16
              VulcanMessage5.dll Vulcan Message Library 5.3.0.16
              WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0
              WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473 0.22473
              wu3d.dll U3D Writer 9.3.0.113 


              Required plug-ins:

              3D Studio 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              Accented Edges 19.1.1 - from the file “Filter Gallery.8bf”
              Adaptive Wide Angle 19.1.1 - from the file “Adaptive Wide Angle.8bf”
              Angled Strokes 19.1.1 - from the file “Filter Gallery.8bf”
              Average 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Average.8bf”
              Bas Relief 19.1.1 - from the file “Filter Gallery.8bf”
              BMP 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Camera Raw 10.2 - from the file “Camera Raw.8bi”
              Camera Raw Filter 10.2 - from the file “Camera Raw.8bi”
              Chalk && Charcoal 19.1.1 - from the file “Filter Gallery.8bf”
              Charcoal 19.1.1 - from the file “Filter Gallery.8bf”
              Chrome 19.1.1 - from the file “Filter Gallery.8bf”
              Cineon 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Cineon.8bi”
              Clouds 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Clouds.8bf”
              Collada 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              Color Halftone 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Colored Pencil 19.1.1 - from the file “Filter Gallery.8bf”
              CompuServe GIF 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Conté Crayon 19.1.1 - from the file “Filter Gallery.8bf”
              Craquelure 19.1.1 - from the file “Filter Gallery.8bf”
              Crop and Straighten Photos 19.1.1 (20180206.r.254 2018/02/06: 1156206) -from the file “CropPhotosAuto.8li”
              Crop and Straighten Photos Filter 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Crosshatch 19.1.1 - from the file “Filter Gallery.8bf”
              Crystallize 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Cutout 19.1.1 - from the file “Filter Gallery.8bf”
              Dark Strokes 19.1.1 - from the file “Filter Gallery.8bf”
              De-Interlace 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Dicom 19.1.1 - from the file “Dicom.8bi”
              Difference Clouds 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Clouds.8bf”
              Diffuse Glow 19.1.1 - from the file “Filter Gallery.8bf”
              Displace 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Dry Brush 19.1.1 - from the file “Filter Gallery.8bf”
              Eazel Acquire 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “EazelAcquire.8ba”
              Entropy 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              Export Color Lookup Tables 19.1.1 (20180206.r.254 2018/02/06: 1156206) -from the file “Export3DLUT.8be”
              Extrude 19.1.1 - from the file “Standard MultiPlugin.8bf”
              FastCore Routines 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “FastCore.8bx”
              Fibers 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Film Grain 19.1.1 - from the file “Filter Gallery.8bf”
              Filter Gallery 19.1.1 - from the file “Filter Gallery.8bf”
              Flash 3D 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              Fresco 19.1.1 - from the file “Filter Gallery.8bf”
              Glass 19.1.1 - from the file “Filter Gallery.8bf”
              Glowing Edges 19.1.1 - from the file “Filter Gallery.8bf”
              Google Earth 4 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              Grain 19.1.1 - from the file “Filter Gallery.8bf”
              Graphic Pen 19.1.1 - from the file “Filter Gallery.8bf”
              Halftone Pattern 19.1.1 - from the file “Filter Gallery.8bf”
              Halide Bottlenecks 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “HalideBottlenecks.8bx”
              HDRMergeUI 19.1.1 - from the file “HDRMergeUI.8bf”
              HSB/HSL 19.1.1 - from the file “Standard MultiPlugin.8bf”
              IFF Format 19.1.1 - from the file “Standard MultiPlugin.8bf”
              IGES 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              Ink Outlines 19.1.1 - from the file “Filter Gallery.8bf”
              JPEG 2000 19.1.1 - from the file “JPEG2000.8bi”
              Kurtosis 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              Lens Blur 19.1.1 - from the file “Lens Blur.8bf”
              Lens Correction 19.1.1 - from the file “Lens Correction.8bf”
              Lens Flare 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Liquify 19.1.1 - from the file “Liquify.8bf”
              Matlab Operation 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “ChannelPort.8bf”
              Maximum 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              Mean 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              Measurement Core 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “MeasurementCore.8me”
              Median 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              Mezzotint 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Minimum 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              MMXCore Routines 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “MMXCore.8bx”
              Mosaic Tiles 19.1.1 - from the file “Filter Gallery.8bf”
              Multiprocessor Support 19.1.1 (20180206.r.254 2018/02/06: 1156206) -from the file “MultiProcessor Support.8bx”
              Neon Glow 19.1.1 - from the file “Filter Gallery.8bf”
              Note Paper 19.1.1 - from the file “Filter Gallery.8bf”
              NTSC Colors 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “NTSC Colors.8bf”
              Ocean Ripple 19.1.1 - from the file “Filter Gallery.8bf”
              OpenEXR 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Paint Daubs 19.1.1 - from the file “Filter Gallery.8bf”
              Palette Knife 19.1.1 - from the file “Filter Gallery.8bf”
              Patchwork 19.1.1 - from the file “Filter Gallery.8bf”
              Paths to Illustrator 19.1.1 - from the file “Standard MultiPlugin.8bf”
              PCX 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “PCX.8bi”
              Photocopy 19.1.1 - from the file “Filter Gallery.8bf”
              Photoshop 3D Engine 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Photoshop3DEngine.8bi”
              Photoshop Touch 19.0 - from the file “PSDX.8bi”
              Picture Package Filter 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “ChannelPort.8bf”
              Pinch 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Pixar 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Pixar.8bi”
              Plaster 19.1.1 - from the file “Filter Gallery.8bf”
              Plastic Wrap 19.1.1 - from the file “Filter Gallery.8bf”
              PLY 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              Pointillize 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Polar Coordinates 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Portable Bit Map 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “PBM.8bi”
              Poster Edges 19.1.1 - from the file “Filter Gallery.8bf”
              PRC 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              Radial Blur 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Radiance 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Radiance.8bi”
              Range 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              Render Color Lookup Grid 19.1.1 (20180206.r.254 2018/02/06: 1156206) -from the file “Export3DLUT.8be”
              Reticulation 19.1.1 - from the file “Filter Gallery.8bf”
              Ripple 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Rough Pastels 19.1.1 - from the file “Filter Gallery.8bf”
              Save for Web 19.1.1 - from the file “Save for Web.8be”
              ScriptingSupport 19.1.1 - from the file “ScriptingSupport.8li”
              Shake Reduction 19.1.1 - from the file “Shake Reduction.8bf”
              Shear 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Skewness 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              Smart Blur 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Smudge Stick 19.1.1 - from the file “Filter Gallery.8bf”
              Solarize 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “Solarize.8bf”
              Spaces 19.1.1 - from the file “Spaces.8li”
              Spatter 19.1.1 - from the file “Filter Gallery.8bf”
              Spherize 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Sponge 19.1.1 - from the file “Filter Gallery.8bf”
              Sprayed Strokes 19.1.1 - from the file “Filter Gallery.8bf”
              Stained Glass 19.1.1 - from the file “Filter Gallery.8bf”
              Stamp 19.1.1 - from the file “Filter Gallery.8bf”
              Standard Deviation 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              STL 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              Sumi-e 19.1.1 - from the file “Filter Gallery.8bf”
              Summation 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              Targa 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Texturizer 19.1.1 - from the file “Filter Gallery.8bf”
              Tiles 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Torn Edges 19.1.1 - from the file “Filter Gallery.8bf”
              Twirl 19.1.1 - from the file “Standard MultiPlugin.8bf”
              U3D 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              Underpainting 19.1.1 - from the file “Filter Gallery.8bf”
              Vanishing Point 19.1.1 - from the file “VanishingPoint.8bf”
              Variance 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “statistics.8ba”
              Virtual Reality Modeling Language | VRML 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              Water Paper 19.1.1 - from the file “Filter Gallery.8bf”
              Watercolor 19.1.1 - from the file “Filter Gallery.8bf”
              Wave 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Wavefront|OBJ 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “U3D.8bi”
              WIA Support 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “WIASupport.8li”
              Wind 19.1.1 - from the file “Standard MultiPlugin.8bf”
              Wireless Bitmap 19.1.1 (20180206.r.254 2018/02/06: 1156206) - from the file “WBMP.8bi”
              ZigZag 19.1.1 - from the file “Standard MultiPlugin.8bf”

              Optional and third party plug-ins: NONE


              Duplicate and Disabled plug-ins: NONE


              Plug-ins that failed to load: NONE

              Extensions:

              com.adobe.inapp.purchase 2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
              com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
              Libraries 2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
              New Document 2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”
              Start 2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”
              Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
              Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
              Adobe Paper Texture Pro 3.1.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html”
              Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

              Installed TWAIN devices: NONE

              • 4. Re: Work Space & New Documents are not appearing
                JJMack Most Valuable Participant

                Use the Nvidia control panel set Photoshop and sniffer to prefer to use your GeForce 940MX

                • 5. Re: Work Space & New Documents are not appearing
                  hectorfgerena Level 1

                  I'm not 100% sure how to do thatb but I'll give it a try. Thanks

                  • 6. Re: Work Space & New Documents are not appearing
                    hectorfgerena Level 1

                    Hi, I did the suggested change in the Nvidia Control Panel and nothing change, still have the issues.

                    • 7. Re: Work Space & New Documents are not appearing
                      JJMack Most Valuable Participant

                      I believe you may still have a configuration issue. Post the modle and make of your machindeand the os version you are running on it. Someone that has the same configuration may be able to help.

                      • 8. Re: Work Space & New Documents are not appearing
                        hectorfgerena Level 1

                        HP Pavilion;

                        Adobe Photoshop Version: 19.1.1,

                        Operating System: Windows 10 64-bit

                        CPU Intel Core i7 8th Generation,

                        RAM 12GB,

                        Nvidia GeForce 940MX 4GB

                         

                        Note: All latest updates are installed.

                        • 10. Re: Work Space & New Documents are not appearing
                          hectorfgerena Level 1

                          I didn't see anything there that can help me.

                          Thanks