I bought a personal photoshop license in 2014 and I changed my laptop last week. Now I have a mac and I would like to install the license. I have the reference number for both WIN or MAC but I can't find where should I indicate it. Could someone please help me?
Thanks a lot in advance for your kind support.
Creative Suite licenses were platform specific. I assume that's what you have since you have a serial number. You cannot use a Windows serial number on a Mac.
With the new Creative Cloud licensing this restriction was removed, and the licenses are now cross-platform.
They were only available for the current version of Adobe products and Creative cloud Photoshop is not platform specific like old perpetual version of Photoshop were. So CS6 would be the only perpetual version that would qualify and in 2014 CS6 would have bee the current perpetual Photoshop version. You will also have to stop using the Windows version.