7 Replies Latest reply on Jun 6, 2018 8:20 PM by Tyler Harney

    Nikon D850 Import images failed

    andersh90299392 Level 1

      I just came back from a quick session and tried to import my images.

      I started with updating LR, and after that the first couple of images worked just fine to import.

      But a couple of them just won't import?

      The raw files can be opened in "Windows Photos", but not imported into LR?

       

      One of the files: Dropbox - 850_0327.NEF

        • 1. Re: Nikon D850 Import images failed
          Jao vdL Adobe Community Professional & MVP

          This file won't import in anything for me. It might be corrupt. 21MB is too small for a raw file from a D850 which should be more like 40MB. How did you import this file onto your computer? Be absolutely sure to not use any Nikon downloader software as it tends to corrupt nef files if the software is not the very latest version. Much better to use Lightroom directly or to use built-in software in your operating system.

           

          The fact that Windows viewer shows the file preview doesn't mean it is not corrupted by the way. What it shows you is a jpeg preview that is built-in to the raw file - not the actual raw data.

          1 person found this helpful
          • 2. Re: Nikon D850 Import images failed
            bhousto90 Level 4

            The file did open ok in Nikon ViewNX-i.

             

            It looks like Lightroom may not support D850 DX raw mode files, not sure if it would support the sRaw and mRaw files either.

            Did not see anything regarding this in the Adobe Camera Raw supported cameras info page, I suspect like other cameras the additional support will come in a next release?

             

            -BH

            • 3. Re: Nikon D850 Import images failed
              andersh90299392 Level 1

              I didn't notice the smaller file size, that might be the issue.

              I did a standard move from xqd -> Windows fs.

              Will try to recover the files from the memory card, to see if that's the case, or if the camera/xqd card broke down mid-shoot.

              • 4. Re: Nikon D850 Import images failed
                andersh90299392 Level 1

                The first half of the files worked fine, and I did not change any monumental setting during the shoot.
                So my guess is that either the camera failed, the memory card failed or the transfer failed.

                • 5. Re: Nikon D850 Import images failed
                  Jao vdL Adobe Community Professional & MVP

                  BH might be right that Lightroom doesn’t support dx mode shot raw files from this camera yet. Did you shoot with a dx lens or in dx crop mode? If so it could be a bug or overlooked support mode in Lightroom.

                  • 6. Re: Nikon D850 Import images failed
                    JimHess Adobe Community Professional & MVP

                    No big surprise, but Camera Raw 10.2 won't open it either.

                    • 7. Re: Nikon D850 Import images failed
                      Tyler Harney Level 1

                      I have this same problem at the moment. My file is a DX Raw Large file (34.0MB )and won't import in Lightroom or open up in Photoshop.

                       

                      What happened was

                       

                      I was shooting 120fps, finished, turned off the camera. A few minutes later I got a photo lined up, turned on the camera, forgot the switch to photo mode(switch on back of camera), and used Live View to take the photo (it was low to the ground). So because I was both using LV and in Movie mode, it gave me the DX Large Raw file I mentioned above.

                       

                      I'll have to try NikonView NX