1 Reply Latest reply on Mar 12, 2018 9:27 AM by AnandSri

    Acrobat DC stopped responding, my work was lost and caused laptop fan to come on

    laurab13314662

      Help! I have brand new Lenovo ThinkPad.  I downloaded adobe acrobat and started working with it.  I have only had my computer for 3 days.  Acrobat stopped responding and the fan on my laptop went into high gear! I had to close acrobat manually and lost all of my work. As soon as I closed the progam, my laptop fan stopeed. I had this same problem on my old computer but just attributed it to my old computer.  The problem occurred almost immediately after I save a header/footer setting.

       

      Please help me understand the problem and if it is possible to get my work back.

      Many thanks in advance,