3 Replies Latest reply on Mar 13, 2018 3:25 PM by johnrellis

    Video Codec issue

    bcdavis75-1 Level 1

      Hi all.  I am getting an error with (but not all) videos from my phone when I try to import them. 

       

      "Lightroom cannot read the video file.  The codec needed to read it is missing or unavailable."

       

      I'm on the latesst version of Lightroom Classic

      Running OSX High Sierra

      2017 iMac

       

      I tried clearing the video cache.  No luck. 

      I am importing from the iMac HDD.  Not directly from the iPhone.